SpringHill Suites Front Desk - Seasonal
Company: Cedar Fair
Location: Charlotte
Posted on: April 26, 2024
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Job Description:
Overview:
$15 / hour
As a Front Desk Agent at Springhill Suites at Carowinds, you will
create a warm & welcome atmosphere while handling all guest
services matters attending the registration desk and taking calls
over the phone. By giving directions, make restaurant
recommendations and information about the park, you ensure the
guest are well cared for and have a memorable stay experience while
visiting the Carolinas! You'll also:
Create a memorable arrival and departure experience by being warm,
friendly, hospitable, helpful and knowledgeable of the property
offerings and area
Guest registration and property management while maintaining
proprietary information including credit card information, in a
secure and confidential manner
Process cash and credit card transactions, balance shift work
Solve guest related concerns in a positive and professional manner
by following Marriott's guest recovery process
Some of our amazing perks and benefits:
FREE admission to Carowinds and other Cedar Fair parks!
FREE tickets for friends and family!
10% discounts on food and 20% discounts on merchandise!
Work with people from here, near, and from all over the world!
Exclusive associate-only events!
Positions are currently available for those who are 18 or
older.
Responsibilities:
We are here to make people happy!! Carowinds associates are
enthusiastic about their work because they create fun and memories
to last lifetime! They are crucial to providing guests with a
variety of engaging activities that reflect and uphold our core
values of Integrity, Courtesy, and Inclusiveness.
Qualifications:
Charismatic attitude and spirit to serve.
Ability to operate a computer and learn the property management
system ( FOSSE).
Previous hotel front desk experience required.
Previous Marriott experience a plus.
Ability to work as a team in a fast-paced environment.
Ability to remain calm during emotionally charged situations.
People who love helping others and will support the needs of our
guests and associates.
Good judgement and a commitment to safety.
Ability to work and interact with people from diverse
backgrounds.
Individuals with a passion and excitement about Carowinds.
Availability to include some weekdays, weekends, evenings, and
holidays.
You!
Cedar Fair Entertainment Company is an equal opportunity employer.
A work permit may be required for associates under the age of 18.
Applicants must be legally eligible for employment in the United
States and in accordance with state laws. Cedar Fair also conducts
background checks on all applicants 18 years of age and older.
Keywords: Cedar Fair, Charlotte , SpringHill Suites Front Desk - Seasonal, Other , Charlotte, North Carolina
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here to apply!
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