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Delivery Assurance Coordinator

Company: Carrier
Location: Charlotte
Posted on: April 2, 2024

Job Description:

United States of America
CAN03: Carrier-Charlotte, NC 9701 Old Statesville Road, Charlotte, NC, 28269 USA

  • Works under direct supervision to provide assistance with managing inventory and movement of materials.
  • Checks arriving materials to ensure they match orders.
  • Handles and maintains flow of materials and products in manufacturing areas according to established guidelines.
  • Maintains and updates production and delivery schedules.
  • Responds to basic to fairly complex customer or shipper questions and complaints regarding storage and distribution services.
  • Tracks and traces goods while they are on route to their destinations.
  • Collects and compiles data from contracts, purchase orders, requisitions and other documents to assess supply needs.

  • Specific responsibilities for this position include:
    • Adhere to all safety requirements and wear appropriate (PPE) Personal Protection Equipment
    • Act as first response to the line for parts not delivered to point of use and determine best ordering method to deliver parts
    • Act as first response to the line for Kits not delivered to point of use and determine best ordering method to deliver parts
    • Flexible in working off-site at the 3PL when needed to drive material flow improvement activities
    • Execute daily walks with the 3PL to ensure parts are picked on time and in point of use when required
    • Perform end of shift review with 3PL to ensure preparedness for the following morning
    • Work with warehouse to ensure delivery of emergency orders
    • Identify trends in parts not delivered to the point of use and work with team to identify root cause
    • Ability to work with multiple priorities of the business
    • Ability to work overtime and beyond 40 hours and weekends when needed to support production
    • Responsible for answering Planning, Warehouse, Production and Engineering inquiries in a timely manner.
    • Weekly logs clean up and updates

      • Desired Skillsets:
      • Ability to organize daily activities and to make quick decisions to support a fast-paced process-oriented operation.
      • Ability to be multi-functional in a stop-and-go operation.
      • Knowledge of parts required for production
      • Ability to work independently offsite at the 3PL to lead continuous improvement initiatives
      • Requirements and Qualifications are but not limited to:
      • Minimum 1 year experience in data entry related work
      • Ability to squat, sit, stand, walk, reach daily and as needed to perform all job functions
      • Must be able to work in a fast-paced environment
      • Must be able to work in a team as well as independently
      • PC knowledge
      • Must be able to follow procedures, best practices, and report unsafe and unprofessional behavior
      • High School Diploma or Equivalent
        Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Keywords: Carrier, Charlotte , Delivery Assurance Coordinator, Other , Charlotte, North Carolina

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