Leasing Professional
Company: Quarterra
Location: Charlotte
Posted on: September 19, 2023
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Job Description:
Our Company:--
Quarterra Group, Inc., a wholly-owned subsidiary of Lennar
Corporation (NYSE:LEN and LEN.B) is a multi-strategy, real estate
focused, alternative asset management company comprised of two
rapidly growing verticals: Multifamily and Single-Family Rental.
Launched in 2011, Quarterra Multifamily, previously known as LMC,
is among the nation's most active developers, builders, and
managers and has been on the National Multi-Housing Council's
(NMHC) annual Top 50 list for eight consecutive years. Quarterra
Single-Family Rental launched in 2020 to provide individuals,
couples, and families who prefer to rent over home ownership the
opportunity to live in exceptional neighborhoods with great
amenities. For additional information, please visit
Quarterra.com.
Summary of Position: The Leasing Professional executes the
community's marketing, leasing, and renewal strategies to achieve
occupancy, revenue, and resident retention goals by performing all
leasing related activities, providing resident satisfaction
throughout the term of the lease, and securing resident lease
renewals.Principal Duties and Responsibilities:Perform all sales
and leasing activities to achieve the community's revenue and
occupancy goals: greet and qualify prospective residents, conduct
community tours and show apartment homes, process applications,
prepare the lease and move-in package, and ensure a smooth resident
move-in and lease signing.Stay informed about current market and
competitor conditions that may impact the community's occupancy and
sales results. Utilize the on-site community management software
application (OneSite) to track apartment home availability, record
traffic and leasing activities, manage resident and future
resident's data, and capture critical demographic and other
information about existing and future residents.Ensure that the
community meets the Company's standards by inspecting the marketing
corridor and leasing tour, communicating maintenance and upkeep
needs to the community's maintenance team and prepare the leasing
office for daily leasing activities.Communicate with future guests
and new residents to ensure satisfaction by sending e-mail,
thank-you notes, and cards or making telephone calls or other
contacts to finalize decisions to lease and/or renew.Execute
activities in support of the community's lease renewal program by
preparing lease renewal letters and packages for residents, meeting
with and contacting renewing residents in advance of move-out dates
and ensuring that lease renewal documents are signed and
implemented on time.Respond quickly and courteously to resident
concerns and questions and takes prompt action to solve problems
and/or document and convey resident or other requests to the
appropriate person.Complete various accounting, financial,
administrative reports. Follow established policies and procedures
by monitoring and ensuring compliance with regulatory requirements,
organizational standards, and operational processes related to area
of responsibility and reporting violations or infractions to
appropriate person.Practice proper safety techniques in accordance
with the Company, community, and departmental policies, procedures,
and standards by immediately reporting any mechanical or electrical
equipment malfunctions, associate/visitor/resident injuries or
accidents, or other safety issues to appropriate person.Identify
areas for improvement and offers suggestions and recommendations to
improve efficiency and productivity.Keep sensitive information
highly confidential at all times.Education and Experience
Requirements:High School Diploma or General Equivalency Diploma is
required. Bachelor's degree in business is preferred.Minimum of one
year of experience in leasing, sales, or marketing that
demonstrates customer service background sufficient to resolve
customer complaints.Communicate effectively to comprehend and
complete legal documents, sell and explain apartment amenities, and
answer questions regarding residency. Proficiency in executing
sales skills, such as generating sales leads, conducting sales
presentations, qualifying prospects, and closing.Proficient with
computerized financial and word processing software.Demonstrated
mathematical and analysis skills necessary to add, subtract,
multiply, and divide numbers, decimals, and fractions, and
calculate percentages in order to complete, understand and
interpret financial records, budgets, and other fiscal reporting
information.Proficiency and fluency in using the internet for
marketing, advertising, and sales-related circumstances, including
using Craigslist, Google and other search engines, and navigating
the internet and websites.Physical Requirements:This is a position
which requires the Leasing Professional to frequently walk, stand
and climb stairs in/around apartment homes, models, and properties.
Must also have the ability to operate computer equipment, speak,
hear, bend, stoop, reach, lift, and move and carry up to 25 lbs.
Finger dexterity is necessary.
This description outlines the basic responsibilities and
requirements for the position noted. This is not a comprehensive
listing of all job duties of the associate. Duties,
responsibilities, and activities may change at any time with or
without notice.
Quarterra Group is an Equal Opportunity Employer that prides itself
on diversity and inclusion in the workplace. All qualified
applicants will receive consideration for employment without regard
to sex, color, age, national origin, religion, physical and mental
disability, genetic information, marital status, sexual
orientation, gender identity/assignment, pregnancy or related
condition, protected status, or any other status prohibited by
applicable national, federal, state or local law. Quarterra Group
believes diversity and inclusion among our Associates is critical
to our success and we seek to recruit, develop and retain the most
talented people from a diverse candidate pool.
Keywords: Quarterra, Charlotte , Leasing Professional, Other , Charlotte, North Carolina
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