Company: Liberty Mutual Insurance
Posted on: September 18, 2023
Schedule: Full-Time Salary Range: USD $70500.00 - $121100.00 Job
Category: Claims Pay Philosophy The typical starting salary range
for this role is determined by a number of factors including
skills, experience, education, certifications and location. The
full salary range for this role reflects the competitive labor
market value for all employees in these positions across the
national market and provides an opportunity to progress as
employees grow and develop within the role. Some roles at Liberty
Mutual have a corresponding compensation plan which may include
commission and/or bonus earnings at rates that vary based on
multiple factors set forth in the compensation plan for the role.
Description Are you looking to use your customer service skills in
a role where you can see that you are making a difference in
people's lives? Do you want a career that includes travel and
endless opportunities for growth? Join Liberty Mutual Insurance, a
Fortune 100 Company, and hone your skills alongside a diverse,
collaborative team dedicated to helping others and providing
best-in-class customer service! A career with Liberty Mutual
provides a home for your talent, and an open road for your
ambition. We will provide you with a wide variety of work to
enhance your skills and advance your career. We will stand together
to preserve and protect what people earn, build, own and cherish.
As a member of the Field Property Claims, Catastrophe Team, you
will play a vital role in providing an outstanding customer
experience by using your investigative and negotiation skills to
resolve a variety of homeowner & commercial claims in a fast paced,
detail-oriented, team environment. Every day is a new exciting
challenge, as our Field Catastrophe Claims Adjusters use industry
leading homeowner's products and services to help our customers
through the claims process. Training is a critical component to
your success and that success starts with reliable attendance.
Attendance and active engagement during training is mandatory
Responsibilities: Investigates, determines coverage of loss and
adjusts all elements of assigned Property Loss claims. Conducts
inspections of loss sites, writes appraisals for dwelling repairs
and issues payment to policyholders where possible. May work with a
Liberty network contractor in the appraisal process. Explains
coverage of loss, assists policyholders with itemization of
damages, emergency repairs and additional living arrangements.
Works with and may coordinate a number of vendor services such as
contractors, emergency repair, cleaning services and various
replacement services. Identifies suspicious losses. Recommends
referral to SIU where appropriate and may assist the SIU in their
investigation and settling of the claim. Field Property Claims
Adjuster, Catastrophe will work remotely and travel 50%-75%
Qualifications Ability to travel 75% of the time. Requires working
knowledge of claims handling procedures and operations.
Demonstrated understanding of building construction principles.
Proven ability to provide exceptional customer service. Effective
negotiation skills. Ability to effectively and independently manage
workload while exhibiting good judgment. Strong written/oral
communication and interpersonal skills. Computer skills with the
ability to work with multi-faceted systems and analytical skills.
The capabilities, skills and knowledge required is normally
acquired through Bachelor's Degree or equivalent experience and at
least 2 years of directly related experience. Homeowner property
claim experience required Experience with commerical property claim
experience preferred About Us At Liberty Mutual, our purpose is to
help people embrace today and confidently pursue tomorrow. That's
why we provide an environment focused on openness, inclusion, trust
and respect. Here, you'll discover our expansive range of roles,
and a workplace where we aim to help turn your passion into a
rewarding profession. Liberty Mutual has proudly been recognized as
a "Great Place to Work" by Great Place to Work US for the past
several years. We were also selected as one of the "100 Best Places
to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list.
For many years running, we have been named by Forbes as one of
America's Best Employers for Women and one of America's Best
Employers for New Graduates as well as one of America's Best
Employers for Diversity. We value your hard work, integrity and
commitment to make things better, and we put people first by
offering you benefits that support your life and well-being.
Liberty Mutual is an equal opportunity employer. We will not
tolerate discrimination on the basis of race, color, national
origin, sex, sexual orientation, gender identity, religion, age,
disability, veteran's status, pregnancy, genetic information or on
any basis prohibited by federal, state or local law. Employment
Type: Full Time
Keywords: Liberty Mutual Insurance, Charlotte , Property Adjuster, Other , Charlotte, North Carolina
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