Full Time Brand Ambassador
Company: Ralph Lauren
Location: Concord
Posted on: May 28, 2023
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Job Description:
Overview Full-Time Brand Ambassadors have a customer first
mindset and are passionateabout providing a personalized
andinspiring shoppingexperience that exceeds the customer's
expectations. Success is achieved by being a team player who is
curious, resourceful, and exemplifies inclusivity. Brand
Ambassadors are the entry point for future Leadershiproles within
Ralph Lauren, where youcan begin to write your Next GreatChapter."
Essential Duties & Responsibilities Understands and delivers sales
and profit performance, understanding key tools and resources to
drive selling Supports the store in the execution of company
initiatives Supports and participates in team training to execute
business results Creative in thinking of new way to engage clients
and reach out to a wider client base Is the ideal representative of
the customer experience expectations in store Delivers a consistent
experience aligned to RL Brand expectations by supporting the
company and store vision Engages in store client initiatives and
community outreach Champion of RL core values Embraces RL 'More
ways to shop ' and new technology Supports a collaborative
environment with the customer at its core Engages in networking and
sourcing talent Provides on going feedback to Management on
successes and opportunities Strengthen customer connectivity with
alternative paths to purchase by supporting alternative purchasing
processes - Gladly, Click to Zoom, JRNI, Ship to Home. Broaden
customer accessibility to product discovery - QR codes, digital
catalogs, virtual stores. Maintains exceptional productivity
standards through store execution Upholds all company policies and
procedures Provides necessary feedback to Management on category
opportunities or needs. Ensures sales floor and all store standards
are met at all time. Experience, Skills & Knowledge Retail
experience or similar industry experience in a complex, high-volume
or high-profile specialty environment preferred Ability to
effectively communicate with customers and store personnel Ability
to maneuver around the sales floor, stock/dressing room, cashwrap
and office; work around/with chemicals, lift/climb up to 30 lbs.
and climb moderately Ability to operate the register, stand, move
and walk for multiple hours Ability to work a flexible schedule to
meet the needs of the business, which will require day, evening,
weekends and may include overnight shifts and travel (as required)
Proven track record of success, including a demonstrated ability to
build and maintain positive working relationships with customers,
management and co-workers. Planning and prioritization/time
management skills
Keywords: Ralph Lauren, Charlotte , Full Time Brand Ambassador, Other , Concord, North Carolina
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