LEAD TEAM MEMBER FT - pOpshelf
Company: Dollar General
Location: Albemarle
Posted on: May 27, 2023
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Job Description:
pOpshelf's mission is to make every day special by providing
shoppers a stress-free shopping destination for those special
things that make life better. pOpshelf offers an exciting, on-trend
and rotating selection of seasonal, houseware, home d--cor, health
and beauty products, home cleaning supplies and party goods in
addition to candy & snacks, toys, games and electronics, among
other items. There is fun in every find, surprise on every shelf,
and joy in every visit. As part of our customer-centered team, you
help us create an experience that enables our customers to easily
find the items they need and enjoy finding the things they want.
pOpshelf operates 70+ stores currently with plans to open 1,000 by
2025. Learn more about pOpshelf at www.popshelf.com.
LEAD TEAM MEMBER GENERAL SUMMARY:
The Lead Team Member helps maintain a clean, well-organized store
and helps create a customer first store culture through exceptional
store standards. The duties of the Lead Team Member include
assisting customers in locating and purchasing merchandise,
operating a cash register, stocking and recovering merchandise,
cleaning the store, and performing other duties as assigned by the
Store Team Leader to maximize store profitability and customer
satisfaction while protecting company assets. Lead Team Members
perform the duties of a Team Member and act in a lead capacity in
the absence of the Store Team Leader or Assistant Team Leader.
DUTIES and ESSENTIAL JOB FUNCTIONS:
Provides superior customer service to exceed the customer's
expectations
Model product knowledge and selling techniques to enhance the
customer experience
Maintain a safe, clean and well-organized store environment that
delights our customers and employees.
Assists in merchandising the store in a manner that is appealing to
customers and retains customer excitement to shop at
popshelf---.
With the assistance of Company merchandising guidelines, rotates
product to create eye-catching displays to drive sales.
Completes daily and weekly cleaning responsibilities to provide a
superior customer shopping experience.
Ensure store condense and reset standards are maintained
consistently each day to provide a clutter free customer shopping
experience.
Follow company policies and procedures as outlined in the Standard
Operating Procedures manual, Employee Handbook, and company
communications
Operate cash register and scanner to itemize and total customer's
purchase, collect payment from customers and make change, bag
merchandise, and assist customers with merchandise as
necessary.
Assist customers in self-checkout process at multiple register
terminals simultaneously.
Clean the store; take out trash; dust and mop store floors; clean
restroom and stockroom; and help set up sidewalk displays.
Open and close the store under specific direction of the Store Team
Leader and Assistant Team Leader in the Store Team Leader's
absence.
Additional duties that may be necessary in the absence of the Store
Team Leader or Assistant Team Leader
KNOWLEDGE and SKILLS:
Effective interpersonal and oral communication skills.
Understanding of safety policies and practices.
Ability to read and follow planogram and merchandise presentation
guides.
Ability to perform mathematical calculations such as addition,
subtraction, multiplication, division, and percentages.
Ability to perform cash register functions.
Knowledge of cash, facility, and safety control policies and
practices.
Knowledge of cash handling procedures including cashier
accountability and deposit control.
WORK EXPERIENCE and/or EDUCATION:
WORKING CONDITIONS and PHYSICAL REQUIREMENTS:
Frequent walking and standing.
Frequent bending, stooping and kneeling to run check out station,
stock merchandise and unload trucks.
Frequent handling of merchandise and equipment such as hand-held
scanner, pricing guns, box cutters, merchandise containers,
two-wheel dollies, and U-boats (six-wheel carts).
Frequent and proper lifting of up to 40 pounds; occasional lifting
of up to 55 pounds.
Occasional climbing (using ladder).
Ability to drive own vehicle to the bank to deposit money and
occasionally attend training meetings.
Fast-paced environment; moderate noise level.
Exposure to strong scents and fragrances
Occasionally exposed to outside weather conditions.
Occasionally exposed to wet floor surfaces.
Occasionally exposed to household and industrial cleaning
solutions.
pOpshelf is an equal opportunity employer
Indeed Job Title: LEAD TEAM MEMBER FT - pOpshelf
Requisition ID: 2021-237285
Street: 739 NC HWY 24 27 BYPASS E
External Company URL: https://www.popshelf.com/
Keywords: Dollar General, Charlotte , LEAD TEAM MEMBER FT - pOpshelf, Other , Albemarle, North Carolina
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