Customer Service Representative

Company: iQor
Location: Charlotte
Posted on: March 19, 2023

Job Description:

Job Description Job description: iQor is hiring representatives who will provide excellent service to our customers over the phone. Qualified applicants must have a stable work history in retail, food service or a call center environment. Job Perks:

• Day Shift.
• Qualify for Work at home if key performance criteria met.
• Monthly Bonuses.
• Quarterly reviews and raises based upon performance.
• Career Development and Management Training.
• Travel and Entertainment Discounts.
• Comfortable work environment no standing for long hours. Other Benefits:
  • Full health benefits after 45 days.
  • Paid time off after 90 days.
  • 401K.
  • Tuition reimbursement.
  • Referral Incentive Program. Requirements:
    • 6 months customer service experience (call center, retail or food service).
    • HS Diploma or GED/equivalent.
    • Computer literacy and typing skills of 25 words per minute.
    • Self-motivated and able to adapt and comprehend changes in business processes or procedures.
    • Criminal record check. Responsibilities:
      • Answer inbound calls and greet customers with enthusiasm and confidence.
      • Understand and strive to meet or exceed contact center metrics while providing excellent customer service.
      • Deliver amazing customer service by connecting with your customer and demonstrating a caring and empathetic approach during each engagement.
        COVID-19 precautions:
        • Remote interview process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. Company Description Were excited youve considered to Be More with iQor. Well help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Lets get started! by Jobble

Keywords: iQor, Charlotte , Customer Service Representative, Other , Charlotte, North Carolina