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Para Dispatcher

Company: transdevna
Location: Concord
Posted on: March 19, 2023

Job Description:


Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, rail, para-transit, shuttle, sedan, and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.To view Transdevs purpose and how we make a difference by following this Link:

Immediately Hiring, Para Dispatcher, full-time for the Para-transit service in the Concord, N.C. location. We are looking for qualified dispatchers who can provide excellent customer service to both our passengers, client and our drivers.

Why Work with Us?

  • Comprehensive benefits, (health, dental, vision and more)
  • Full time
  • Competitive Wages $15/hour
  • Career advancement opportunities owing to Transdevs presence in over 200+ communities across North AmericaResponsibilities:
    • Responds, records and resolves customer feedback via multiple channels
    • Route Match experience, Preferred
    • Communicates and coordinates with internal departments to help meet customer needs
    • Performs weekly audits that meet Transdev's policies and procedures
    • Perform backup for Driver's when needed
    • Other duties as requiredQualifications:
      • Must be at least 21 years old with a high school diploma, GED or equivalent
      • Minimum 1 year of dispatch operations, preferred
      • Excellent communication skills with ability to adapt to changing situations, and listen to feedback
      • Must be able to work weekends
      • A customer service oriented mentality with attention to detail
      • Ability to pass DOT physical and drug test
        Physical Requirements:
        • Must be able to work shifts or flexible work schedules as needed.
        • Majority of work is accomplished indoors and in air conditioned or well ventilated facilities
        • Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
        • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
          If you have any questions, please contact us at

          About Transdev:

          Concord, North Carolina area near Charlotte, N.C., Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.

          The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

          The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

          Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
          EEO is the Law Poster:

          Drug free workplace

          If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check. Associated topics: 911, ambulance, call, dispatch, dispatcher, emd, public safety, service representative, telecommunications, telecommunicator

Keywords: transdevna, Charlotte , Para Dispatcher, Other , Concord, North Carolina

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