Clinical Medical Assistant- Allison Ivan PA- Concord
Company: CEENTA
Location: Concord
Posted on: January 27, 2023
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Job Description:
The Clinical Assistant position will support Allison Ivan, PA as
she sees patients in our Concord office. The schedule for this
position is as follows:Monday - Friday, 8:00am - 5:00pmLearn more
about Allison Ivan, PA herePrimary ObjectiveThe Clinical Assistant
provides clinical and administrative support to the Provider to
collaboratively ensure the delivery of high quality, compassionate
care to CEENTA's patients.Essential Job Functions:The essential
functions for the position include:Greet and room patientsObtain
and document past medical and surgical histories, chief complaint,
history of present illness (HPI), and vital signsReconcile and
document patient medications and allergies in the EHR systemAssist
the Provider with patient examination, treatment, and in-office
procedures as neededPrepare and administer medications as directed
by the ProviderPrepare and/or collect laboratory specimensAct as a
scribe as needed by the ProviderExplain treatment procedures and
provide approved educational information to patients and their
familiesRespond to patient questions and prescription refill
requests via phone or the EHR messaging systemManage Provider
schedule(s) in the EHR system, which includes scheduling patients
for appointments, and in-office proceduresSchedule patient
surgeriesMaintain applicable workqueues in the EHR systemIndex lab
reports, procedure and office notes, and outside documentation
pertinent to patient care from the document management system to
the EHR systemPerform clinical room turnover/set-up and equipment
sterilizationMaintain OSHA standards to ensure a sterilized and
safe environmentMaintain stock of office and clinical supplies and
order from appropriate vendor when neededThe ability to work
on-sitePredictable, reliable, prompt, and punctual attendanceCore
Competencies:Clinical Knowledge - Possesses the appropriate
clinical knowledge to provide safe and high-quality care to
patients within the applicable scope of practice. This includes
accurately recording and communicating patient information to all
relevant members of the clinical team.Patient Focus - Making
patients and their needs a primary focus of one's actions;
developing and sustaining productive patient relationships.Building
Patient Loyalty - Effectively meeting patient needs; building
productive patient relationships; taking responsibility for patient
satisfaction and loyalty.Communication - Clearly conveying
information and ideas through a variety of media to individuals or
groups in a manner that engages the audience and helps them
understand and retain the message.Energy - Consistently maintaining
high levels of activity or productivity; sustaining long working
hours when necessary; operating with vigor, effectiveness, and
determination over extended periods of time.Attention to Detail -
Accomplishing tasks by considering all areas involved, no matter
how small; showing concern for all aspects of the job; accurately
checking processes and tasks; being watchful over a period of
time.Accountability:Our mission is to be the premier eye, ear,
nose, and throat group providing comprehensive, quality, and
ethical healthcare to all in the Carolinas; to provide a favorable
environment for the delivery of healthcare; and to provide for the
wellbeing of the physicians and the employees of Charlotte Eye Ear
Nose & Throat Associates, P.A.The Medical Assistant directly
impacts CEENTA's ability to achieve its mission as they play an
integral role in patient care delivery, providing administrative
and clinical support to the Providers.Supervision:The Clinical
Assistant reports to the Practice Manager, as well as the Practice
Supervisor and/or Office Coordinator when applicable, with clinical
oversight from the Provider.This position has no supervisory
responsibilities.Work Environment:The Medical Assistant functions
in a multi-specialty clinic with high patient volume. This role may
be exposed to contagious or infectious diseases, and therefore, may
be required to wear personal protective equipment at times. This
position routinely uses standard medical office equipment as well
as standard medical diagnostic equipment. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions.Physical and Mental Demands:The physical and
mental demands described here are representative of those that must
be met by an employee to successfully perform the essential
functions of this job.Physical Demands:Frequently required to
stand; walk; sit in front of a computer; type; perform repetitive
mouse clicks; use hands to finger, handle or feel; and reach with
hands and arms to assist patients and/or
providers/staffOccasionally assists with moving or positioning
wheelchair bound patients, clinical equipment, and office supplies
up to 300 poundsMental Demands:Ability to problem solveAbility to
work under pressure or in stressful situationsAbility to make quick
decisionsAbility to thrive in fast-paced environment and
multi-taskAbility to use discretion and sensitivityPosition Type
and Expected Hours of Work:This is a full-time position with core
hours Mondays-Fridays, 8:00am -5:00pm.Hours are subject to
variation based upon clinic needs.Travel:Occasional travel to other
CEENTA clinic locations may be required.Education and
Experience:One to two years' experience as a medical assistant in
in primary care or otolaryngology and a high school diploma or
equivalent required.Graduate of a medical assisting program
accredited by the Commission on Accreditation of Allied Health
Education Programs (CAAHEP) or the Accrediting Bureau of Health
Education Schools (ABHES) OR successful completion of one of the 3
other approved routes as defined by the American Medical
Technologists () preferred.Current Certified Medical Assistant
(CMA) certification from the Certifying Board of the American
Association of Medical Assistants (AAM) OR Registered Medical
Assistant (RMA) certification from American Medical Technologists
(AMT) preferred.Additional Eligibility Qualifications:Current BLS
certification from the American Heart Association or American Red
Cross required.Other Duties:Please note this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. In addition to those essential job functions identified
above in Section II, individuals in this position are also
responsible for performing other duties or tasks that may be
assigned. CEENTA retains the discretion to add to or change the
essential job functions of this position at any time without
notice.Training:The training period for this position is between
30-90 days, depending on previous experience. There will be
extensive training on Epic, our Electronic Medical Record system,
as well as on other equipment used in the clinic.A Typical Day in
the Position:A typical day for the Medical Assistant involves
collaborating with and providing clinical and administrative
support to the Provider to ensure the delivery of high quality,
compassionate patient care. The Medical Assistant greets patients
with a warm, welcoming smile as they escort them to the exam room.
They obtain and document past medical and surgical histories, chief
complaint, history of present illness (HPI), and vital signs and
reconcile patient medications and allergies in the EHR system. They
assist the Provider with patient examinations, treatments, and
in-office procedures, cleaning and sterilizing rooms and equipment
after each encounter. They perform an array of administrative
duties, which include ordering supplies, stocking rooms, scheduling
appointments, surgeries, and in-office procedures, responding to
patient messages and prescription refill requests, indexing faxes
and other documents, and monitoring workqueues in the EHR
system.2RwWprzLMH
Keywords: CEENTA, Charlotte , Clinical Medical Assistant- Allison Ivan PA- Concord, Other , Concord, North Carolina
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