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Yardi Implementation Specialist

Company: Jobot
Location: Charlotte
Posted on: January 27, 2023

Job Description:

Join us full-time and remotely to implement Yardi's Commercial Suite for our clients!This Jobot Job is hosted by: Julia TomsAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $130,000 - $165,000 per yearA bit about us:We remain at the forefront of business and real estate technology services. We bring industry-leading insights and expertise to every engagement, enabling our clients the ability to maintain a competitive edgeWhy join us?We offer a competitive salary in addition to health benefits, PTO, and 401k. As a rapidly growing company there is room for personal development, and upward mobility.Job Details Candidates must have experience with Yardi. Please detail your Yardi experience on your resume to successfully apply!In this role, the Senior Implementer - Commercial is responsible for gathering business requirements, conducting discovery sessions, system configuration, client training, documentation, and support as well as ensuring best practices are incorporated. Senior Implementers may be asked to (a) join prospective client calls and meetings to provide insight and feedback related to proposals, (b) assist with escalated help desk cases where more advanced system knowledge is required, (c) conduct client best practice reviews which are designed to seek ways to improve processes, workflows, policies, and procedures, and (d) lead or support implementation projects from inception to delivery. Primary Duties and Responsibilities:

  • Cultivate and maintain strong relationships with internal team members, clients and software, and other business partners
  • Understand and discuss the value of the systems being implemented
  • Lead business requirements and best practices reviews by leading client discussions, asking insightful questions, and developing necessary content to ensure we understand the client's current state and future state needs

    • Manage multiple implementation projects simultaneously according to the project plan, understand the project goals, and taking initiative to maximize the client's return-on-investment
    • Transform client business requirements into system configuration design
    • Perform tasks such as importing data, designing interfaces, modifying configuration options, and scoping custom reports
    • Design training curriculum, agendas, and training exercises that demonstrate system functionality and features
    • Facilitate training sessions that teach client how to use the system and follow up as needed to ensure client expectations have been met
    • Ongoing support to ensure clients are maximizing the use of the system
    • Provide subject matter expert support both internally and externally
    • Continuously seek growth opportunities to maintain advanced knowledge related to system and technologies that affect our clients
    • Participate in work groups designed to address internal strategic initiatives related to identifying opportunities to create efficiencies and scalability within the organization
    • Provide support to Project Manager when engaging on full implementation projects and simultaneously work with a small team of implementation specialists
    • All other duties and responsibilities as assignedAreas of Knowledge, Skills, and Abilities:
      • Demonstrate ability to diagnose problems quickly and consider a broad range of internal and external factors when making decisions
      • Superior communication, both written and verbal, the ability to communicate across all levels of the organization, both internally and externally with software partners and clients
      • Requires a high degree of self-motivation, proven leadership, and the ability to work autonomously
      • Strong analytical and organizational skills coupled with the ability to work within deadlines and prioritize work
      • Familiarity with Yardi tables and some working knowledge of transact SQL is a preferred
      • Ability to effectively prioritize and execute tasks in a high-pressure environment
      • Work on multiple projects or initiatives as a cross-functional team memberMinimum Qualifications:
        • 5-7 years' experience in commercial real estate operations plus experience in accounting or finance
        • 7 or more years of Yardi Systems software experience is required

          • Strong understanding of investment structures, partnership agreements, and distribution waterfall calculations
          • Proficient in Microsoft Excel, Microsoft Teams, and Microsoft 365 is required
          • Experience using project management software
          • Bachelor's Degree (BS) in accounting, business, finance, or related area of expertise. Focus on commercial real estate is required.Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

Keywords: Jobot, Charlotte , Yardi Implementation Specialist, Other , Charlotte, North Carolina

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