VIP Night of Show Supervisor
Company: Live Nation
Location: Charlotte
Posted on: January 26, 2023
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Job Description:
Job Summary:
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment
company, comprised of global market leaders: Ticketmaster, Live
Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster
is the global leader in event ticketing with over 500 million
tickets sold annually and more than 12,000 clients worldwide. Live
Nation Concerts is the largest provider of live entertainment in
the world promoting more than 40,000 shows and 100+ festivals
annually for nearly 4,000 artists in over 40 countries. These
businesses allow Live Nation Media & Sponsorship to create
strategic music marketing programs that connect over 1,000 brands
with the 98 million fans that attend Live Nation Entertainment
events each year. For additional information, visit
www.livenationentertainment.com .
Live Nation's Concerts Division is where tours are born, artists
come to life, and fans get to experience the rush of live music.
From our dozens of owned/operated Amphitheaters to our Global
Touring team, from Ticketing and Venue Operations to Marketing and
Sales... we foster a fun and upbeat work culture with no shortage
of opportunities. With perks ranging from free concert tickets to
dog-friendly offices, to progressive benefits like student loan
reimbursement and adoption/fertility support... it's no wonder we
are certified as a Great Place to Work organization and one of
People Magazine's "50 Companies that Care". We want everyone to
feel like they belong and can thrive in our community, so we strive
to help you achieve your career and personal goals. Live music is
our passion and where we find our common ground. There has never
been a better time to join Live Nation.
WHAT THIS ROLE WILL DO
+ Supervise and Sell VIP Upgrades, Premium Seats, Priority Entry &
various premium upgrade products & experiences to General Admission
concert patrons on nights of shows.
+ Build strong relationships with VIP clients.
+ Coordinate operations on night of shows with Ops Director,
servers, and security to ensure premium experiences are
delivered.
+ Execute nightly VIP setup to include Check In, VIP seating areas,
VIP table top personalization and VIP area signage as needed
+ Maintain articulate vocabulary with the ability to adapt and
socialize with current audience.
+ Maintain exemplary and professional grooming standards.
+ Required to occasionally work Special Events that are scheduled
throughout the venue
+ Responsible for leading and training the NOS VIP team
+ Maintain relationships with all internal departments
+ Participate in weekly meetings to be knowledgeable about upcoming
shows
+ Responsible for opening and closing each show properly
WHAT THIS PERSON WILL BRING
Required:
+ High School Diploma or equivalent
+ Working knowledge of high-end restaurant operations and/or VIP
Night club operations and high-end guest relations
+ Problem solving skills
+ Experience in selling to high-end, VIP clients
+ Skill in diplomacy, handling multiple tasks, verbal skills,
organizational skills, and interpersonal skills
+ Ability to diffuse possibly volatile situations with tact and
diplomacy
+ Must have a flexible schedule
Physical Demands/Working Environment:
+ Working environment is fast-paced, often loud and stressful
+ Position requires extended periods of prolonged standing and
working on your feet
+ Must be able to lift or move up to 25 lbs using proper lifting
techniques
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the
rhetoric of diversity and inclusion. You will be working in an
inclusive environment and be encouraged to bring your whole self to
work. We will do all that we can to help you successfully balance
your work and homelife. As a growing business we will encourage you
to develop your professional and personal aspirations, enjoy new
experiences, and learn from the talented people you will be working
with. It's talent that matters to us and we encourage applications
from people irrespective of their gender, race, sexual orientation,
religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all
applicants regardless of age (40 and over), ancestry, color,
religious creed (including religious dress and grooming practices),
family and medical care leave or the denial of family and medical
care leave, mental or physical disability (including HIV and AIDS),
marital status, domestic partner status, medical condition
(including cancer and genetic characteristics), genetic
information, military and veteran status, political affiliation,
national origin (including language use restrictions), citizenship,
race, sex (including pregnancy, childbirth, breastfeeding and
medical conditions related to pregnancy, childbirth or
breastfeeding), gender, gender identity, and gender expression,
sexual orientation, or any other basis protected by applicable
federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a
manner consistent with the requirements of the Los Angeles Fair
Chance Ordinance, San Francisco Fair Chance Ordinance and the
California Fair Chance Act and consistent with other similar and /
or applicable laws in other areas.
We also afford equal employment opportunities to qualified
individuals with a disability. For this reason, Live Nation will
make reasonable accommodations for the known physical or mental
limitations of an otherwise qualified individual with a disability
who is an applicant consistent with its legal obligations to do so,
including reasonable accommodations related to pregnancy in
accordance with applicable local, state and / or federal law. As
part of its commitment to make reasonable accommodations, Live
Nation also wishes to participate in a timely, good faith,
interactive process with a disabled applicant to determine
effective reasonable accommodations, if any, which can be made in
response to a request for accommodations. Applicants are invited to
identify reasonable accommodations that can be made to assist them
to perform the essential functions of the position they seek. Any
applicant who requires an accommodation in order to perform the
essential functions of the job should contact a Human Resources
Representative to request the opportunity to participate in a
timely interactive process. Live Nation will also provide
reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICESThe preceding job description has been designed to
indicate the general nature and level of work performed by
employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees assigned
to this job.
Live Nation recruitment policies are designed to place the most
highly qualified persons available in a timely and efficient
manner. Live Nation may pursue all avenues available, including
promotion from within, employee referrals, outside advertising,
employment agencies, internet recruiting, job fairs, college
recruiting and search firms.
**Please note that the compensation information provided is a good
faith estimate for this position only and is provided pursuant to
the Colorado Equal Pay for Equal Work Act and Equal Pay
Transparency Rules. It is estimated based on what a successful
Colorado applicant might be paid. It assumes that the successful
candidate will be in Colorado or perform the position from
Colorado. Similar positions located outside of
Colorado will not necessarily receive the same compensation. Live
Nation takes into consideration a candidate's education, training,
and experience, as well as the position's work location, expected
quality and quantity of work, required travel (if any), external
market and internal value, including seniority and merit systems,
and internal pay alignment when determining the salary level for
potential new employees. In compliance with the CO EPEWA, a
potential new employee's salary history will not be used in
compensation decisions.
About Us
Recognized three years in a row by Great Place to Work - and named
one of People Magazine's top 50 Companies that Care, Live Nation
Entertainment is the global leader in live entertainment and
ticketing. Our world-class portfolio reaches all aspects of the
live event and ticketing industry, from ground-breaking software in
Ticketmaster, mix of legendary venues and restaurants in House of
Blues, production leaders in Concerts, exceptional brand
partnerships in Media & Sponsorship, and unparalleled team of
artist managers in Artist Nation supported by diverse professionals
in all facets of Corporate operations.
We recognize that our most important assets are our employees, the
rock stars who keep the live experience going. Generous vacation,
healthcare, and retirement benefits are just some of the great
perks we offer to support our global workforce of more than 38,000.
For any stage in your career, our many unique benefit programs are
designed to help you live life to the fullest. We offer student
loan repayment to support recent grads, six months of paid
caregiver leave to support new parents, perks like Roadie Babies
(bring your little ones & a caretaker along with you on work trips)
and Music @ Home (stipend to cultivate your little ones' music
interest), and tuition reimbursement to fuel your ongoing
professional development. Plus, working for the world's largest
live event and ticketing company means you'll have access to free
concerts, festivals, sports games, and more through our exclusive
employee ticket concierge.
There is no bigger stage for your career. See what your future
looks like at Live Nation Entertainment.
Keywords: Live Nation, Charlotte , VIP Night of Show Supervisor, Other , Charlotte, North Carolina
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