Document Control Specialist
Company: Hendrick Automotive Group
Location: Charlotte
Posted on: January 26, 2023
Job Description:
Charlotte Consolidated Accounting Office - HICLocation: 6030
East Independence Blvd, Charlotte, North Carolina 28212Summary:To
organize dealership/accounting records in an efficient manner
enabling easy and quick retrieval. Supervisory
Responsibilities:This job has no direct supervisory
responsibilities.Essential Duties and Responsibilities include the
following. Other duties may be assigned.
- Prepare, organize, count, files and scans within appropriate
file system all dealership forms, records, reports, correspondence,
or other important material
- Searches for and retrieves information contained in files as
requested
- Keeps files current
- Keeps records of material removed from files
- Copies records as needed
- Maintains professional appearance and neat work area
- Deals with customers and employees in a courteous manner
- Maintains CSI at or above company standards Qualifications:To
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Education/Experience:No prior experience or training
required.Verbal and Writing Ability:Ability to receive and
communicate with customers courteously, efficiently, and
professionally.Reasoning Ability:Ability to apply common sense
understanding to carry out simple instructions. Ability to deal
with standardized situations.Environment Demands:Duties are
performed primarily at a desk in an office setting. Work includes a
substantial amount of administrative duties and frequent
interactions with dealership employees, dealership management, and
outside vendors.Physical Demands:File Clerk is regularly required
to sit; use hands to finger, handle, or feel and talk or
hear.Competency:To perform the job successfully, an individual
should demonstrate the following competencies:
- Analytical - Collects and researches data.
- Problem Solving - Gathers and analyzes information skillfully;
Develops alternative solutions; Works well in group problem solving
situations.
- Customer Service - Manages difficult or emotional customer
situations; Responds promptly to customer needs; Solicits customer
feedback to improve service; Responds to requests for service and
assistance; Meets commitments.
- Oral Communication - Speaks clearly and persuasively in
positive or negative situations; Listens and gets clarification;
Responds well to questions.
- Organizational Support - Follows policies and procedures;
Completes administrative tasks correctly and on time.
- Adaptability - Changes approach or method to best fit the
situation.
- Attendance/Punctuality - Is consistently at work and on time;
Ensures work responsibilities are covered when absent.
- Dependability - Follows instructions, responds to management
direction; Takes responsibility for own actions; Keeps commitments;
Completes tasks on time or notifies appropriate person with an
alternate plan.
- Judgment - Supports and explains reasoning for decisions;
Includes appropriate people in decision-making process.
- Planning/Organizing - Uses time efficiently; Sets goals and
objectives.
- Professionalism - Approaches others in a tactful manner; Reacts
well under pressure; Treats others with respect and consideration
regardless of their status or position; Accepts responsibility for
own actions; Follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness; Looks for
ways to improve and promote quality.
- Quantity - Meets productivity standards; Strives to increase
productivity.This job description in no way states or implies that
these are the only duties and responsibilities to be performed by
this employee. The employee will be required to follow any other
instructions and to perform any other duties and responsibilities
upon the request of a supervisor. This job description is subject
to revision at the discretion of the company.Hendrick is an Equal
Opportunity employer. Minorities, women, veterans, and individuals
with disabilities are encouraged to apply. For more information
regarding the EEOC, please visit .
Keywords: Hendrick Automotive Group, Charlotte , Document Control Specialist, Other , Charlotte, North Carolina
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