Bilingual (Spanish/ English) Operations Associate
Company: Real Floors
Location: Charlotte
Posted on: January 26, 2023
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Job Description:
JOB TITLE: Bilingual (Spanish/ English) Operations AssociateJOB
TYPE: Direct / Full-TimeLOCATION: Charlotte, NC 28208HOURS: Monday
- Friday / 9:00 AM to 6:00 PM *Must be able to work Saturdays on
occasion*Real Floors is now the largest multifamily flooring
provider in the country!COMPANY OVERVIEW:Real Floors, Inc. has been
recognized as a Top Workplace for 8 years in a row! We have a
strong, positive, family-oriented culture. We highly value our
employees, and we provide amazing benefits! We are the leading
wholesale flooring providers in the country - we provide flooring
installation services to the multi-family industry (apartments,
student housing) and to the growing Single Family Rental Homes
market.JOB OVERVIEW:We are looking to hire a BILINGUAL (English &
Spanish) Operations Associate to direct and oversee the activities
of our subcontracted flooring installers. This position will focus
on subcontractor work order assignment/dispatch and flooring
installation inspection to ensure our subcontractors are performing
satisfactory work.RESPONSIBILITIES:-Communicate with our
subcontracted flooring installers on work order assignments.-Review
subcontractor payroll sheets for accuracy.-Communicate with
subcontractors and others to resolve any work order or other
issues.-Research issues related to work order chargebacks.-Satisfy
our customers and retain business using your knowledge of our
products and services, offer information when needed.-Interact with
other Real Floors employees in various roles and functions
including sales, operations, warehouse, inventory, billing, and
quality assurance, to provide a positive customer
experience.-Perform all other duties assigned.QUALIFICATIONS:-MUST
BE BILINGUAL (Fluent Spanish/English), both spoken and written -
required.-Prior experience or knowledge of flooring products or
flooring installation.-Prefer an individual who has prior
experience dispatching/assigning work to subcontractors.-Able to to
motivate the subcontractors to do their best work in a fast-paced
multi-family industry, with 50 - 70 job orders ready to go out a
day.-Able to work well independently and have strong time
management skills-Great follow-up skills, keeps the manager and our
customers informed on key issues and activities.-Motivated by being
able to directly impact our company's growth and
success.-Technology savvy, able to use computer-based business
tools such as Google Drive, Gmail, Microsoft Office Word and Excel,
etc.AMAZING BENEFITS: Paid Time Off (PTO) Paid Holidays FREE Life &
Disability Insurance Health Care Insurance - Company pays most of
the cost! Dental & Vision Care Insurance options Retirement 401(k)
+ GENEROUS company match Annual Bonus Potential Fitness Membership
Reimbursement Employee Referral Bonus Program More! Real Floors: We
Live "Got-Your-Back-Ability" Every Day!NOTE: Principals only.
Recruiters, staffing agencies and other third parties will not be
considered.
Keywords: Real Floors, Charlotte , Bilingual (Spanish/ English) Operations Associate, Other , Charlotte, North Carolina
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