Part-time - Desktop Support
Company: Demand Resource Solutions
Posted on: November 26, 2022
Proactively perform regular site checks and remediate
observed/known issues with workstations, printers, monitors, video
conferencing equipment, and other end user peripherals.
Resolve desk-side incidents involving onboarding of operators and
through daily incident management.
Maintain an inventory of all monitors, keyboards, printers,
scanners, and other peripheral equipment for the NCC/RG.
Log all incidents and requests in our ServiceNow ITSM toolset.
Coordinate incident resolution with various support towers for
incidents requiring functional escalation.
Job Types: Part-time, Contract, Temporary
Pay: $22.00 - $25.00 per hour
* 4 hour shift
* Day shift
* Evening shift
* On call
* Weekend availability
Ability to commute/relocate:
* Charlotte, NC: Reliably commute or planning to relocate before
starting work (Required)
* iOS: 1 year (Preferred)
* Customer support: 2 years (Required)
* Windows: 2 years (Required)
Work Location: One location%58047475%
Keywords: Demand Resource Solutions, Charlotte , Part-time - Desktop Support, Other , Charlotte, North Carolina
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