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Company: Famous Toastery
Location: Concord
Posted on: November 26, 2022

Job Description:

We are looking for incredibly motivated, customer driven, friendly FOH team members for our Concord Mills location. We are looking to expand our great work cultures with some awesome talent in the near future!

Here is what your new job may entail.....


JOB SUMMARY: PRINCIPAL ACCOUNTABILITIES: *Interacts verbally with all Guests creating a friendly and upbeat atmosphere. * Greets Guests, explains signature items, tours the Guest through the menu using concise and articulate language; listens and responds to questions. *Presents Guest check to each table and accepts a form of payment. Makes correct change / completes the proper charge card procedure in a timely manner. * Understands and accurately uses the P.O.S. (point of sale) system to clock in/out, to process/input orders and complete end of shift procedures. *Practices teamwork by assisting other Team Members by running food, greeting other tables, pre-bussing, refilling beverages, and providing assistance to other tables and Team Members when necessary. Prepares additional items for presentation to Guests (e.g., lemons, limes, etc.). Prepares teas and soda machines. Conducts set up and closing procedures and stocks ice. Cleans areas as you go. Maintains sanitation, health and safety standards in work areas.*

QUALIFICATIONS: Education: High School graduate or equivalent preferred. Experience: Previous server or restaurant experience preferred. Skills/Competencies/Certifications: *Reading, writing, basic math and superior communication skills are required. * Ability to work in a team environment and work calmly/effectively under pressure. *Must have problem solving abilities, be self-motivated, and organized. * Commitment to quality service, and food and beverage knowledge. *Handles multiple priorities and exercise good judgment. * Understanding of federal, state, and local liquor laws. *This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship. Serves and sells drinks, entrees, sides, and desserts in an outgoing, friendly and timely manner so as to provide our Guests with superior service. Performs proper procedures for responsible alcohol preparation and service, knows legal drinking age and the proper procedures for requesting identification. Checks in with every table regularly to ensure a positive Guest experience. Performs side duties including, but not limited to, answering the phone, bussing tables, cleaning work stations, rolling silverware, expediting orders and running food. Responsible for accurate cash handling. Maintains regular and consistent attendance and punctuality*


JOB SUMMARY: Greets, engages, and seats all Guests in a warm and friendly manner, making a Famous first impression. Assists in maintaining the overall Guest flow of the restaurant. As Guests are departing, inquire about their experience, thank them for dining with us, and invite them back. Will perform side duties including, but not limited to, answering the phone, taking "To Go" orders, bussing tables, general cleaning, expediting orders, and checking out Guests. Maintains regular and consistent attendance and punctuality.
PRINCIPAL ACCOUNTABILITIES: *Greets, engages, and seats the Guest in a timely and controlled manner. * Accommodates any special needs, (i.e. boosters, highchairs, disabilities, large parties, etc.). *Opens doors for arriving and departing Guests. Consistently explains features (e.g. "Every Server is Your Server") and specials. * Manages the Waitlist as needed, quoting accurate wait times. *Provides assistance to servers. * Maintains clean and organized work and entry areas (including windows, ledges, door handles and floors). *Checks the overall cleanliness of the restrooms every 30 minutes. * Understands and accurately uses the P.O.S. (point of sale) system to clock in/out, to process/input "To Go" orders and Guest checks, and complete end of shift duties.

Job Types: Full-time, Part-time

Pay: $7.25 - $30.00 per hour

* Employee discount
* Flexible schedule
* Food provided
Physical setting:
* Casual dining restaurant
* Day shift
* Holidays
* Weekend availability
* Morning shift
Supplemental pay types:
* Tips
Weekly day range:
* Monday to Friday
* Weekend availability

Ability to commute/relocate:
* Concord, NC 28027: Reliably commute or planning to relocate before starting work (Required)

* Restaurant experience: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Famous Toastery, Charlotte , Server/Host/Cashier, Other , Concord, North Carolina

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