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Guest Service Representative (Full-Time Second Shift)

Company: Country Inns & Suites
Location: Concord
Posted on: November 26, 2022

Job Description:

Greets, registers, and assigns rooms to guests.
- Handles confidential information, including guest records, with a high degree of integrity.
- Promptly and effectively deals with guest requests and complaints.
- Answers and routes calls as appropriate; takes guest messages with accuracy.
- Responsible for cash drawer contents and transactions during shift.
- Maintains accurate records including cash flows, registration cards, reservation cards, and property walks.
- Answers inquiries pertaining to hotel services, registration of guests, and travel directions.
- Records pertinent guest information in the pass on log.
- Ensures common area/lobby is clean

Job Type: Full-time

Pay: $9.00 - $11.50 per hour

* 8 hour shift
* Holidays
* Weekend availability

Ability to commute/relocate:
* Concord, NC 28025: Reliably commute or planning to relocate before starting work (Required)

* Hotel experience: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Country Inns & Suites, Charlotte , Guest Service Representative (Full-Time Second Shift), Other , Concord, North Carolina

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