Customer Service Order Specialist
Company: Dixie Belle Ice Cream
Posted on: November 26, 2022
*Dixie Belle Ice Cream* is a premium Ice Cream distribution
company serving the best brands to our customers exclusively as the
Master concessionaire for the Carolinas and Coastal Georgia. We
distribute Unilever brands like Ben & Jerry's, Magnum, Klondike,
Popsicle, Breyers, Talenti and other Good Humor brand
Dixie Belle Ice Cream has an immediate full-time Customer Service
Order Specialist position for a driven and energetic person that is
open and willing to learn.
*Primary responsibilities will be: *
* Answering phones and identifying customer needs
* Troubleshooting to assist customers with issues
* Creating and correcting orders while working closely with
merchandisers and drivers to ensure routes are 100% on track.
* Putting together a target list and obtaining new businesses and
vendors within our territory
* Running sales/compliance reports to ensure our current customer
base is serviced properly
* Talking to people from a wide variety of backgrounds
* Some light office duties
* Requires intermediate experience in MS Excel, Teams, Outlook,
Google. Candidate will be tested on these programs
* Must have a minimum of 3 years' experience in an office
* Must have a minimum of 1 years' experience in cold calling.
* Customer Service and Sales experience a plus.
Must be able to communicate with corporate level as well as all
level of individuals. Good personality and not easily frustrated.
Ability to use social media, email blast programs, Zoom and other
video conferencing programs as well as excellent phone
The right candidate will have a humble, respectful personality. We
are a small 'family oriented' company with a pleasant office
atmosphere. We are looking for a 'team player', so you must get
along well with others and respect what each member brings to the
Please reply with your resume and a brief explanation of why you
feel you would be good for this position.
Job Type: Full-time
Pay: $16.00 per hour
* 8 hour shift
* Day shift
* Monday to Friday
Ability to commute/relocate:
* Charlotte, NC 28208: Reliably commute or planning to relocate
before starting work (Required)
* Microsoft Excel: 1 year (Required)
Work Location: One location%58047475%
Keywords: Dixie Belle Ice Cream, Charlotte , Customer Service Order Specialist, Other , Charlotte, North Carolina
Didn't find what you're looking for? Search again!