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Executive, Fraud Strategy

Company: USAA
Location: Harrisburg
Posted on: November 26, 2022

Job Description:

Purpose of Job

Develops, implements, and monitors strategies/systems for the minimization of fraud across the portfolio of the organization's interests, activities and services. Liaises with clients and external parties to monitor and resolve fraud issues. Works with fraud operations to ensure prevention strategies are effectively implemented.

Job Requirements

  • Identifies and manages existing and emerging risks that stem from business activities and the job role
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled
  • Follows written risk and compliance policies, standards, and procedures for business activities
  • Establishes and reviews key strategic priorities and translates them into a comprehensive, actionable, strategic plan. Monitors execution of the strategic plan for opportunities and develops inclusive planning processes
  • Effectively communicates and implements business strategy so that all stakeholders understand the business' strategic plan and how it aligns with the company's overall goals
  • Leads a team that is responsible for executing the fraud strategic plan that will result in both the short and long-term growth of the business
  • Proactively anticipates and recognizes fraud trends and opportunities, develops solid solutions and utilizes sound judgment to make viable operational business recommendations and decisions
  • Accountable for developing and implementing policies, processes, and procedures for fraud strategic initiatives
  • Responsible for developing and implementing fraud case management and detection systems and provides analysis for associated fraud data
  • Builds an industry partnership with other fraud leaders at other financial institutions that promotes collaboration and industry best practices for reducing fraud risk
  • Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities Minimum Education:
    • Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience:
      • 10 or more years of progressive related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required
      • 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required
      • Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required
      • Executive-level business acumen in the areas of fraud operations, industry practices and emerging trends required
      • Extensive knowledge of bank laws and regulations related to money movement and/or payments, including Reg E, Reg CC, UDAAP, FACTA, and Reg Z.
      • Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E Preferred Qualifications:
        • Experience leading and driving fraud loss reduction efforts across cross-functional teams ensuring timely execution and transparent communications on fraud mitigation tactics.
        • Proven experience examining and implementing third-party software providers of fraud mitigation capabilities
        • Extensive banking experience in both Card (Credit/Debit) and Non-Card (Deposits and Lending) coupled with proven results driving fraud strategies across all Banking products Compensation:

          USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $155,400 - $279,800

          Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

          Long Term Incentive Plan: Cash payment for Executives only representing a cash payment which is both time and performance based


          At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

          Please click on the link below for more details.

          USAA Total Rewards

          Relocation assistance is available for this position.

          USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: USAA, Charlotte , Executive, Fraud Strategy, Other , Harrisburg, North Carolina

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