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Assistance Animal Review Specialist

Company: PetScreening
Location: Mooresville
Posted on: November 26, 2022

Job Description:

We are a fast-growing company looking for a smart self-starter in a full-time role who can analyze matters presenting mixed legal and medical issues, personably interface with customers, persons seeking accommodation for their assistance animals and medical providers, and make reasonable decisions in a fast-moving environment. Individuals with a nursing, therapist, counselor, fair housing compliance backgrounds will be given strong consideration. This is a hybrid role that requires some days in office. Applicants should be near Mooresville, NC or willing to relocate.

*What are the initial responsibilities for this role?*

We receive many requests from prospective tenants in housing who are seeking accommodation as disabled persons for their assistance animals under the Fair Housing Act. This person will need to promptly review the requests, seek additional information from the requester if needed, determine whether the request is properly supported, and confirm the submitted documentation.

The successful applicant will work full time in a small team environment to promptly handle the requests in coordination with housing providers and the time limits of the rental leasing process.

*What qualities (both skills and aptitudes) will help a candidate excel in this role?*

- Loves pets! But having a pet is certainly not a requirement.

- Self-confidence while willing to ask questions in times of uncertainty.

- Willingness to take ownership of tasks and self-identified initiatives.

- Creative-thinking with organized day-to-day work habits.

- Analytical thinking and understands how to make data-backed decisions.

- Knowledge of legal and/or medical issues with experience in either field.

- Education and/or professional experience working in a field directly related to disability services (medical, therapy, etc).

*Job Specific Skills: *

- Computer abilities including web, spreadsheets, google drive and other programs

- Pleasant phone demeaner

- Develop and maintain momentum through workflow

- Customer service attitude

- Work with a smile and light heart


This role is a part of our legal review team will report to our Assistance Animal Review Team Manager and Chief Legal Counsel but will work closely with the whole Assistance Animal review team.

Benefit Conditions:

* Waiting period may apply
* Only full-time employees eligible

This Company Describes Its Culture as:

* Team-oriented -- cooperative and collaborative
* People-oriented -- supportive and fairness-focused
* Detail-oriented -- quality and precision-focused
* Outcome-oriented -- results-focused with strong performance culture
* Stable -- traditional, stable, strong processes

Job Type: Full-time

Pay: $40,000.00 per year


* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance


* Monday to Friday; Tuesday to Saturday


* legal, health related, compliance: 1 year (Required)
* working in a field with individuals with disabilities: 1 year (Required)

Work Location: One location/hybrid

Job Type: Full-time

Pay: $40,000.00 per year

* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Weekend availability
Supplemental pay types:
* Bonus pay

* Bachelor's (Preferred)

* Legal: 1 year (Preferred)
* Disability/mental health field: 1 year (Required)

Work Location: One location%58047475%

Keywords: PetScreening, Charlotte , Assistance Animal Review Specialist, Other , Mooresville, North Carolina

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