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Release Specialist - Call Center 2nd shift M-F

Company: Atrium Health
Location: Charlotte
Posted on: November 26, 2022

Job Description:

Job DescriptionJob SummaryResponsible for responding to requests for patient health information ensuring compliance with all regulatory standards to include HIPAA.Essential Functions

  • Compares signatures of the requestor with signature on file.
  • Maintains release log of all PHI requests using appropriate systems.
  • Processes requests ensuring timeliness, accuracy and completeness of information.
  • Ensures the accuracy and uniformity of the requestor database.
  • Serves as a resource for other hospital departments and facilities to respond to questions regarding release of patient information.
  • Locates patient information in computer systems, microfilm, or paper record.
  • Provides complete and accurate medical records for review by attorneys, outside agencies and /or third party payors.
  • Responds to valid written subpoenas to produce documents.
  • Creates invoices for billable requests.Physical RequirementsMajor part of day is spent sitting at desk answering the telephone and assisting walk-in customers. Some standing to print, copy and fax records. Bending, stooping, stretching and walking when pulling charts. Education, Experience and CertificationsHigh School Diploma or GED required. Medical records and medical terminology experience preferred.About UsAtrium Health is one of the nation's leading healthcare organizations, connecting patients with on-demand care, world-class specialists and the region's largest primary care network. A recognized leader in healthcare delivery, quality and innovation, our foundation rests on providing clinically excellent and compassionate care.We've been serving our community since 1940, when we opened our doors as Charlotte Memorial Hospital. Since then, our network has grown to include more than 40 hospitals and 900 care locations ranging from doctors' offices to behavioral health centers to nursing homes.Our focus: Delivering the highest quality patient care, supporting medical research and education, and joining with partners outside our walls to keep our community healthy.About the TeamOur Mission Statement, Vision and ValuesOur Mission: To improve health, elevate hope and advance healing - for all. Our Vision: To be the first and best choice for care. Our Values: We recognize that employees are our most valuable asset. We have identified four core values we hold in the highest regard: caring, commitment, integrity and teamwork.

Keywords: Atrium Health, Charlotte , Release Specialist - Call Center 2nd shift M-F, Other , Charlotte, North Carolina

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