-Administers manicures, pedicures, and hand/foot treatments to
guests according to spa procedures and within the allotted amount
-Prepares the manicure/pedicure equipment, areas and supplies
-Maintains the supplies and the treatment areas.
-Assists with removal and replenishing of linens daily.
-Stays up-dated on the latest developments pertinent to the
department and becomes well versed and trained in their usage.
-Maintains effective guest and interdepartmental relations.
-Ensures a pleasant and memorable experience for each guest and is
willing to go above and beyond as necessary to accomplish this.
-Performs special projects delegated by the directors.
-Maintains knowledge of all treatments and has the ability to
explain treatments to guests.
-Conducts tours of the facility.
-Maintains cleanliness and neatness of the facility to ensure
immaculate conditions at all times.
-Promotes and sells nail care products.
-Sterilizes all instruments and areas in accordance with state
-Applies imaginative and innovative methods on the job to increase
efficiency and service.
-Applies education in specific areas of expertise, job related
skills and performs a working knowledge of technology.
-Exhibits strong dedication and commitment.
-Takes personal ownership in success of core values and core
-Complete knowledge of and support of the Northwood Hospitality
vision and mission.
-Demonstrates the desire to work and put forth extra effort to
accomplish vision and mission of others.
-Adds to acquired job skills, education, work experience, and
-Ability to perform job in honest, forthright manner, treating
others fairly and with respect.
-Possesses the personal desire to be the best one can be.
-Adapts to new job situations, information, quickly. Handles
multiple assignments and changes.
-Desires to provide 4-Star/Diamond Service to all people at all
-Doing one's job to the best of their ability and doing what is
important to their supervisor.
-Always ask: What I can do to benefit the company.
-Provides a professional image at all times through appearance and
-Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
-Must have current active state license
-High School diploma or equivalent required
-One year experience as a nail technician desired
-Must attend product knowledge training
Certification and/or License Requirement: Must possess current
licenses and certificates as required by state, county,
Skills and Abilities:
-Must possess the skill required to give first class manicures,
pedicures and hand/foot treatments according to spa procedures and
within the allotted amount of time.
-Must be proficient in all facets of proper nail care, e.g.,
anatomy, physiology, etc.
-Must have the ability to work well under pressure without letting
that pressure show to guests.
-Must possess strong interpersonal skills.
-Must be patient, a courteous listener, and able to show
-Must have the ability and desire to learn and to stay up to date
in the nail care industry.
-Must be tactful in insuring the privacy of each guest.
-May be required to work nights.
-Will be required to work weekends and holidays.
-May be asked to work overtime.
The major responsibility of this position is to provide services
and treatments to our guests; therefore much of the workday is
spent moving about and on your feet. A certain degree of dexterity
is involved in some of these services, and all can require bending
and flexibility, as well as the ability to lift, carry and push up
to 25 lbs.
Interaction with guests and other team members is key in this
position and so requires the ability to listen as well as
Reports to: Treatment Manager, Spa Director and Spa MOD
The Ballantyne is an Equal Opportunity Employer. We support and
encourage diversity in the workplace.
We are a drug-free workplace.