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Senior Fiduciary Coordinator

Company: Wells Fargo
Location: Charlotte
Posted on: August 7, 2022

Job Description:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.About this role: Wells Fargo is seeking a Senior Fiduciary Coordinator in Trust Services. Learn more about our career areas and lines of business at . In this role, you will:

  • Support the Special Needs Trust Advisory Specialists with relationship management, growth of business activities and administrative tasks
  • Provide proactive client services and help to address client inquiries
  • Interacts frequently with clients, internal departments and/or external resources to research and resolve complex operational issues related to moderately complex to highly complex accounts
  • Assists in profiling and may identify client retention issues as well as potential new business opportunities across Trust Services and WIM.
  • Identify and recommend opportunities for process improvement and risk control development
  • Understands trust terminology and has the knowledge to interpret basic trust documents
  • Provides basic administrative support such as phone coverage, calendar maintenance and travel planning
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
  • Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
  • Interact with internal and external customersRequired Qualifications:
    • 4+ years of administrative or sales support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
      • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
      • Basic Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Exposure to Wells Fargo ClientLink application
      • Exposure to Wells Fargo Trust operations applications and systems such as: SEI Trust 3000
      • Knowledge and understanding of estate, trust, or fiduciary administrationJob Expectations:
        • Ability to travel up to 20% of the time
        • Ability to work onsite at least 3 days/week (3/2 flex schedule: 3 days/onsite, 2 days/remote) Job Posting Location:
          • 401 S. Tryon Street Charlotte, NC We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Charlotte , Senior Fiduciary Coordinator, Other , Charlotte, North Carolina

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