Integrated Learning

Company: Microsoft Corporation
Location: Charlotte
Posted on: June 25, 2022

Job Description:

Come join the Worldwide Learning Role-based Onboarding team as a Community Manager. If you are passionate about helping people excel at their jobs, this is the role for you. You will join a high-performing team of professionals who are revolutionizing role-based learning programs for sellers and delivering world-class onboarding experiences at scale. We are looking for a community manager to enhance the onboarding experience for Microsoft new sellers and other key customer facing roles. Onboarding Community Managers provide a high touch, guided, cohort experience through the learners entire first year in role.

We are moving fast and evolving our vision for the future at scale while we simultaneously deliver our current experiences to learners. We've got an amazing team and a startup, can-do environment. We are seeking an individual with a Growth Mindset and a track record of delivering excellence and modeling leadership. Are you up to the challenge?

Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

**Responsibilities**

+ Contribute to the development of learning programs and initiatives for relevant audiences by helping to identify organizational needs, securing resources, communicating with stakeholders, and prioritizing work.

+ Develop relationships with existing stakeholders/partners within an audience or business unit to support alignment with learning-related needs.

+ Plan and deliver onboarding virtual learning events and activities for new hires

+ Curate and publish engaging content on the community social channel. Develop cohorts' editorial calendar.

+ Monitor learner engagement metrics and organize initiatives to improve program effectiveness.

+ Continuously improve content and programs through assisting with collecting, examining, and incorporating feedback and data to make content adjustments.

+ Find new ways to connect with new hires and stay up to date with digital technology trends

**Qualifications**

+ Vocational qualification or higher education degree (e.g., Bachelor's Degree) AND/OR 2+ years experience in Learning and Development, relevant technical roles, business development, field or sales, HR, customer success, collection management, research/restoration evaluation, industry, or program/project management

Additional or Preferred Qualifications

+ Experienced in social media

+ Knowledge of online marketing

+ Great speaking, presentation, and meeting facilitation skills. To be able to engage a group of people - especially virtually

+ Ability to identify and track relevant community KPIs

+ Manage projects using best practices of project management

+ Great at navigating feedback, and using it as an opportunity to improve

+ Resilient, with a Growth Mindset, able to navigate a fast-changing environment and iterate quickly on potential solutions

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Keywords: Microsoft Corporation, Charlotte , Integrated Learning, Other , Charlotte, North Carolina