Patient Partnership Specialist
Company: Novant Health Forsyth Medical Center (Winston-Sale
Location: Salisbury
Posted on: June 26, 2022
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Job Description:
The Patient Partnership Specialist is primarily responsible for
coordinating and managing the complaint/grievance process including
formal written correspondence with patients and their loved ones,
acting as a liaison between the patient and hospital, honoring
patients rights, and ensuring patients are receiving remarkable
care and service. Patient Partnership Specialists analyzes
complaint and grievance data to identify and report trends/themes
within assigned facility. Works with unit or department leaders to
perform service recovery using the Novant Health service recovery
model. Come join a remarkable team where quality care meets quality
service, in every dimension, every time. #JoinTeamAubergine
#NovantHealthLet Novant Health be the destination for your
professional growth. At Novant Health, one of our core values is
diversity and inclusion. By engaging the strengths and talents of
each team member, we ensure a strong organization capable of
providing remarkable healthcare to our patients, families and
communities. Therefore, we invite applicants from all group
dynamics to apply to our exciting career opportunities.
Qualifications
Keywords: Novant Health Forsyth Medical Center (Winston-Sale, Charlotte , Patient Partnership Specialist, Other , Salisbury, North Carolina
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