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Server Assistant

Company: The Ballantyne Hotel Charlotte
Location: Charlotte
Posted on: May 16, 2022

Job Description:

Server Assistant at The Gallery Restaurant

Experience Culinary Artistry

Gallery Restaurant at The Ballantyne, A Luxury Collection Hotel in Charlotte specializes in a progressively Southern approach to new American cuisine. Driven by modern culinary techniques, Gallery's culinary team is committed to creating delicious and beautiful cuisine featuring fresh ingredients.

Gallery Restaurant serves breakfast, lunch, weekend brunch and upscale dinner daily and offers a full bar and bar menu. Gallery offers a private dining room which can accommodate up to 16 guests. The restaurant's comfortable ambiance is enhanced with a gallery feel by a captivating art exhibit from Awaken Gallery.

JOB SUMMARY

Assists servers in providing fast and courteous service of food and beverages to outlet guests by clearing tables and performing miscellaneous tasks.**Hourly wage, plus tips**

ESSENTIAL JOB DUTIES


-Clears, cleans and sets tables according to established service standards.
-Delivers water to table promptly after guests are seated; may assist the server in refilling glasses when necessary.
-Cleans and/or wipes down floor, tables, chairs, walls, windows and service area of outlet.
-Separates dirty china, glassware and silver and delivers to kitchen for cleaning.
-Performs sidework assignments such as make coffee, fold napkins, etc. Stocks service station with napkins, placemats, ashtrays, etc.
-May perform room service duties when requested.
-Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
-Provides a professional image at all times through appearance and dress.
-Follows company policies and procedures.Note: Other duties as assigned by supervisor or management

Education and Experience

-High school education or equivalent
Skills and Abilities

-Excellent time management and organizational skills
-Ability to work in a fast-paced environment
-Ability to pay close attention to detail
-Excellent verbal communication skills
-Able to work overtime as needed

Physical Requirements:

-Ability to bend, walk,, regularly move around kitchen, stand ,and remain stationary for short periods of time, reach, hear, see, and use fingers
-Ability to push, pull, lift, carry or otherwise move food cases, metros, and similar items weighing up to 70 lbs. Ability to push and pull carts.
-Ability to work a flexible work schedule, including nights, weekends, and holidays.

Benefits:

-401k after 90 days, fully vested, company match to 3%
-Medical (4 plan choices)
-Dental (2 Plan choices)
-Vision
-Employee Assistance Program (EAP)
-Flexible Spending Account (FSA)
-Awesome Paid Time Off policy
-Marriott Hotel Discounts Worldwide
-Northwood Hospitality Discounts
-Discounts at our Gallery Restaurant and Spa
The Gallery Restaurant is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

Keywords: The Ballantyne Hotel Charlotte, Charlotte , Server Assistant, Other , Charlotte, North Carolina

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