Sr. Loan Advisor - North Carolina (NC)
Company: Flagstar Bank
Posted on: January 16, 2022
Proactively identify, develop and maintain a quality network of
business relationships that serves as a source of referrals for new
mortgage lending opportunities. Interview new and existing
customers to determine their loan needs and advise those customers
of appropriate products, terms, and pricing while gathering any
additional required data. Generate complete mortgage applications,
ensure appropriate procedures and policies are followed, while
meeting sales goals and objectives.
Originate mortgage loans that meet Flagstar bank credit and
underwriting requirements. - Perform all origination tasks in
accordance with industry and regulatory guidelines and
requirements. - Achieve sales and referral goals by developing a
one-of-a-kind customer experience. - Refer clients to other
Flagstar business partners so that they may explore obtaining
additional financial products and services that Flagstar offers
(i.e. retail banking products, investments, commercial services). -
Market to and manage referral relationships. - Referral
relationships include realtors, builders, professional and personal
contacts. - Participate in in business related development
opportunities community efforts to promote home ownership. -
Proactively seek ways to develop and expand customer relationships
in order to achieve branch and personal goals.
Provide status updates and assist processing with the collection of
any trailing borrow documentation needed to complete loan
processing and closing.
Attend Flagstar required production meetings. - Attend/complete all
Flagstar and industry required training. - Actively participate in
opportunities to expand knowledge, influencing and interpersonal
Ensure compliance with applicable federal, state and local laws and
regulations. Complete all required compliance training. Maintain
knowledge of and adhere to Flagstar's internal compliance policies
and procedures. Take responsibility to keep up to date with
changing regulations and policies.
2+ years of demonstrated networking and/or referral sales
experience. - Experience in a self-generated/self-sourced sales
environment strongly preferred.
Mortgage industry experience strongly preferred
Exceptional customer service skills
Excellent verbal and written communication skills
Demonstrates poise, tact and professionalism
Strong organizational skills with attention to detail
Ability to work with minimal supervision
Strong computer skills including experience with MS application
Ability to work flexible and varying work schedules
Keywords: Flagstar Bank, Charlotte , Sr. Loan Advisor - North Carolina (NC), Other , Charlotte, North Carolina
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