Strategic Product Specialist

Company: Scentair
Location: Charlotte
Posted on: January 16, 2022

Job Description:

Account Manager, Distributor Partnerships

This position is an integral part of or partnership with our largest external distributor in North America. In this role we are looking for a subject matter expert to partner with our distributors sales representatives on training, sales and maintaining key relationships with that organization.

Your day to day

• Provide subject matter expertise for fragrance recommendations
  • Attend client meetings with distributor representatives
  • Meet with external sales representatives individually, review and provide recommendation support prior to a meeting
  • Train new distributor reps on scent marketing, ScentAir products, ScentAir fragrances, and how to speck a space.
  • Ongoing skill development sessions with key account team members
  • Manage any issue resolution needed
  • Submit new orders to be processed
  • Responsible for measuring client satisfaction
    • Follow up with external reps on post sale client satisfaction
    • Gather and measure qualitative data
    • Proactively manage key senior stakeholder relationships within key account
      • Quarterly business reviews
      • Regular touch points on progress, identify areas of opportunity, gain insight on new hires, gain insight on any distributor updates
      • Review metrics of performance
      • Gather and review metrics of performance with key ScentAir stakeholders
        • Identify areas of strength and areas of opportunity
        • Support pilot process and testing of impact
          • Larger clients may travel to be on site
          • Work with external representative on success criteria metrics and how to effectively capture
          • Help support coordination of set up of systems
          • Help support fragrance recommendations
          • Responsible for building business plan on increasing market share
            What We Are Looking For
            
            • Bachelors degree from a 4-year college or university; or equivalent work experience.
            • Effective ability to communicate orally or in written form effectively with co-management, internal and external customers.
            • Demonstrate the ability to anticipate and solve practical problems or resolve issues.
              Be part of something scent-sational...
              
              • Competitive pay
              • Medical, dental, vision, and life insurance
              • Company matched 401k
              • Fun, team-focused work environment
              • Employee driven community outreach program
                by Jobble

Keywords: Scentair, Charlotte , Strategic Product Specialist, Other , Charlotte, North Carolina