Senior Employee Relations Specialist
Company: AvidXchange, Inc.
Posted on: January 16, 2022
Drive an employee relations strategy built around proactive
engagement with teammates and management to create an inclusive,
performance-driven culture for a multi-site organization. Receive,
investigate, and resolve teammate concerns and issues timely and
effectively. Coach and educate leaders on best practices on
managing teammate performance.
Act as a liaison between employer and employee to help resolve
employee relations issues.
Receive and effectively handle employee concerns and complaints,
escalating these complaints to the appropriate level when
Provide advice and counsel to managers regarding people practices,
policy, and employment laws, building their knowledge and
capabilities around leading people.
Partner with managers on performance & disciplinary document
creation/editing, feedback and coaching for managers, conversation
prep, and follow-up.
Manage an Exit data gathering & feedback process including items
such as exit surveys, exit interview process, exit tool
development, etc.; conducts exit interviews, reports trends back to
the business as needed & manages the process on an ongoing
Lead development of Employee Relations reporting, dashboards,
monthly business narratives.
Identify Employee Relations operational & service gaps to make the
employee experience at Avid the best it can be; recommend areas of
improvement and solutions as needed. Executes on these
Leverage data to drive focus and decision-making.
Required Experience, Qualifications, and Skills
5+ years of HR experience with a focus on employee relations
Experience managing highly confidential information and complex
situations with discretion and sensitivity
Working knowledge of employment law required including those
enforced by the NLRB
Excellent communication and critical thinking skills required
Possess organizational, analytical, and problem-solving skills to
conduct analysis and develop recommendations and solutions to
complex employee relations matters
Ability to partner effectively with individuals and groups of
management and teammates to incorporate their ideas, adapt to their
needs, and to encourage them to accept actions and decisions to
implement AvidXchange best practices
Skill in facilitating conflict resolution by negotiating and
resolving disputes including effective techniques to persuade and
Strong facilitation and training skills in presenting to small and
Preferred Experience, Qualifications, and Skills
Bachelor's degree in Human Resources or related field, or
equivalent relevant experience, strongly preferred
Master's degree in Human Resources or related field a plus
PHR/SPHR certification preferred
Experience with using an HRIS system (Ceridian) a plus
Formal project management skills and/or PMP certification a
Typically requires a University Degree or equivalent experience and
minimum 5 years of prior relevant experience
Ability to travel up to 25% to support business needs at all
Keywords: AvidXchange, Inc., Charlotte , Senior Employee Relations Specialist, Other , Charlotte, North Carolina
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