Sr Learning & Development Specialist, Operations
Company: JELD-WEN, Inc.
Posted on: January 16, 2022
JELD-WEN (NYSE:JELD), founded in 1960, is one of the world's
largest door and window manufacturers, with more than 22,000
employees operating in 24 countries globally. Headquartered in
Charlotte, North Carolina, JELD-WEN designs, produces and
distributes an extensive range of interior and exterior doors,
wood, vinyl and aluminium windows and related products for use in
the new construction and repair and remodelling of residential
homes and non-residential buildings.
Our products and services afford us the opportunity to enter
peoples' workplaces, homes and daily lives. With this privilege
comes great responsibility to ensure that the products we deliver
are reliable and enrich the places and lives that they touch. We
bring beauty and security to the spaces that touch our lives.
We act with integrity, invest in people, inspire through
innovation, deliver on our promises and improve every day. We are
seeking talented individuals who share this purpose and values and
want to excel in their field of expertise. We offer excellent
benefits, a collaborative environment in which to apply your talent
and a dynamic and growing company, with exceptional career
Job Title Job Title Senior Learning and Development Specialist,
Operations - Americas
Travel T ravel requirement- 60%+
Role Summary And Purpose
The primary purpose of the role is to deliver targeted learning
solutions that result in the achievement of defined performance
objectives for the Americas operational locations. This includes
responsibility for planning, organizing, developing, and delivering
training curricula, materials, and programs to meet specific
training needs. The role will positively impact multiple aspects of
the Employee experience across the Employee lifecycle; and will
play a critical role in JELD-WEN's multi-year people strategy,
specifically developing internal talent, skills, and capabilities
within the manufacturing operations segment.
Internal - Global Learning and Development Director, VP Global
Talent Management, VP Human Resources, HR, and Talent Management
Team Members, EHS Team Members, JEM Team Members, Plant
External - Training providers, other third-party service providers
Critical Performance Objectives
Any agreed and approved programmes delivery to be within
Learning Programs records are maintained and accurate and provide
management information up to board level which is relevant to
informed decision making.
Increase in Employee Engagement on Engagement Index, Performance
Enablers &Growth, and Development Categories.
Increase in Employee retention rates of Production Employees and
Key Accountabilities / Responsibilities
To live by the JELD-WEN Values and lead by the JELD-WEN Leadership
Model, to build businesses ethically and safely, to invest in
people, to inspire customers through innovations, to deliver on our
promises and to improve every day.
To ensure adherence with all compliance standards and always
operate with integrity.
Learning Design Complete needs assessment and analysis using voice
of customer and data required to diagnose and recommend learning
solutions for production Employees.
Utilizes input learning needs assessment and analysis to plan,
develop, customize, and implement appropriate learning programs to
achieve maximum learning and development results.
Creates learning programs, tools, and content including classroom,
eLearning, online learning, and social learning for Employees
within our Production facilities.
Builds creative, impactful, and scalable solutions for a diverse
set of roles that range in career level and track.
Leads projects with greater complexity that require customer
stakeholder collaboration, meticulous attention to detail, and
process improvement strategies that support change management, for
Supervisor Leadership Training Program
90-day orientation and onboarding for new hires in Production.
Partners across the HR and Talent Management function to identify
natural opportunities for collaboration, procedural efficiencies,
which contribute to an overall improvement within the Employee
Where applicable works with and manages external vendors linked to
learning program delivery including overall process of selection,
onboarding, and delivery.
Facilitate learning programs to develop Employee's skill sets.
Manage the classroom and participants during training.
In partnership with Regional Learning Systems Lead ensure learning
programs are fully executed and managed through the Learning
Measurement and Evaluation
Review deliverables for accuracy and quality.
Gathers and analyzes quantitative and qualitative data to monitor
the effectiveness of a learning solutions and / or programs.
Drive process improvements through continual programming audits to
analyze efficiency / success of Learning and Development solutions
and / or program offerings.
Monitors and manages learning program budgets.
Measures and evaluates training solutions delivered by external
vendors to assess the effectiveness of delivery methods and/or
external learning programs.
Education / Qualifications
Masters or bachelor's degree in HR and / or Learning and
Development or equivalent in experience
A programme / project management qualification is desirable.
Qualification in use of profiling tools.
Coaching qualifications / education desirable.
Proficiency in Microsoft Office Suite
Must be fluent in both written and spoken English.
Additional languages are advantageous, but not essential.
JELD-WEN is an Equal Employment Opportunity employer and does not
discriminate against any applicant for employment or employee on
the basis of race, color, religious creed, gender, age, marital
status, sexual orientation, gender identity, national origin,
disability, veteran status or any other classification protected by
applicable discrimination laws.
Unless explicitly requested or approached by JELD-WEN, the company
will not accept unsolicited resumes from headhunters, recruitment
agencies, or fee-based recruitment services
Keywords: JELD-WEN, Inc., Charlotte , Sr Learning & Development Specialist, Operations, Other , Charlotte, North Carolina
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