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Report Specialist

Company: SPECTRUM
Location: Charlotte
Posted on: January 16, 2022

Job Description:

JOB SUMMARY
This is an entry level position. Responsible for the development of reporting solutions to address business needs. Understand business processes, and the systems utilized to implement business processes to achieve Company goals.


MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Build and implement reporting and application solutions to provide increased efficiency and consistency, higher employee satisfaction, and reduced costs.

Understand policies, procedures, and practices for analysis of business performance and impact.

Produce summary and detailed reporting solutions for key performance indicators, utilizing data housed in multiple databases/systems.

Produce ad hoc reports to answer business questions quickly and thoroughly.

Develop technology documentation to support ongoing maintenance of reporting and application solutions.

Develop communication documentation to support deployment of reporting and application solutions to end users.

Perform other duties as requested by supervisor.


REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

Ability to read, write, speak and understand EnglishAbility to communicate orally and in writing in a clear and straightforward mannerAbility to communicate with all levels of management and company personnelAbility to handle multiple projects and tasksAbility to make decisions and solve problems while working under pressureAbility to prioritize and organize effectivelyAbility to show judgment and initiative and to accomplish job dutiesAbility to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)Ability to work independentlyAbility to work with others to resolve problems, handle requests or situationsAbility to perform detailed business analysis and designAbility to effectively consult with department managers and leadersKnowledge of cable television products and servicesKnowledge of operating systems, including desktop productivity software and client/server system architectureKnowledge of database/reporting systemsBasic knowledge of SQL Server Reporting ServicesEducation
Bachelor 's degree in related field or equivalent experience

Related Work Experience
2 Years - Overall general systems and applications experience
1 Years - Data collection and design

WORKING CONDITIONS
Office environment COP365 301268 301268BR

Keywords: SPECTRUM, Charlotte , Report Specialist, Other , Charlotte, North Carolina

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