Supervisor-Operations - Courtyard - (21102444)
Company: Marriott International, Inc.
Posted on: November 22, 2021
Live Fully at Marriott International #1 Leader in
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
The Courtyard Charlotte Arrowood, located at 800 W Arrowood Rd,
Charlotte, NC, 28217 is currently hiring a
Responsibilities include: Complete designated cashier and closing
reports in the computer system. Review shift logs/daily memo books
and document pertinent information in logbooks. Contact appropriate
individual or department (e.g., Bellperson, Housekeeping) as
necessary to resolve guest call, request, or problem. Process all
guest check-ins by confirming reservations in computer system,
verifying guest identity, requesting form of payment, assigning
room, and activating and issuing room key. Sell a
room/accommodation to guests without reservations based on
availability. Ensure rates match market codes and that any
exceptions are documented. Ensure checks that come from outlets
(e.g., Health Club, Retail Shop) are scanned and charged to
Assist management in training, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a
role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Report accidents, injuries, and
unsafe work conditions to manager; complete safety training and
certifications. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Stand, sit, or
walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 25 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors.
Apply now at :
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choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
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Marriott International is an equal opportunity employer. We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture. We are committed to non-discrimination on any
protected basis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Charlotte , Supervisor-Operations - Courtyard - (21102444), Other , Charlotte, North Carolina
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