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Company: Canteen
Posted on: October 14, 2021

Job Description:

Posted Date: Sep 28, 2021



  • We are hiring immediately for a QUALITY ASSURANCE TECHNICIAN position.
  • Location: 1907 Gateway Blvd Charlotte NC 28208 Note: online applications accepted only.
  • Schedule: FT: 2p-11:30p; 4am-1230pm
  • Requirement: Quality assurance, facility maintenance, or training experience is preferred.
  • Perks: $250 sign on bonus after successful completion of 90 days
  • Details: 
  • Promotes, enforces, maintains and verifies Quality Assurance (QA) and safety reporting standards
  • Provides written feedback to unit managers and chefs regarding non-compliances observations
  • Works with managers to find solutions to QA challenges and crisis
  • Liaises with client, senior management and unit managers and chefs on all QA issues
  • Participates in all BOH inspections and all external Audits
  • Trains associates on all QA policies and procedures and maintain accurate records
  • Performs other duties as assigned 

  • *Internal Employee Referral Bonus Available


It’s Safe to Work at Canteen!  We know many of you who are new to working in a foodservice setting might be a little unsure about your safety. We understand. As Fortune’s World’s Most Admired Companies in 2020, keeping our Canteen Team and clients safe is very important to us!

How do we keep our Team safe? Canteen has Safety Teams that direct how we work together with extensive safety protocols, and we provide personal protective equipment and ongoing safety training. We believe that knowledge is power, and with this knowledge you will feel much better about working in one of our facilities or serving our customers during this pandemic.


We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 911092.

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:


Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

At Canteen, we’re in the business of ensuring our guests get what they want, when they want it.  As the largest on-demand retail company in the US, we provide vending, micro-markets, cafés, coffee and other pantry drinks and snacks in offices, manufacturing plants, airports, hospitals, universities, and anywhere we’re needed.  We’ve been in business nearly 100 years and attribute our longevity and growth to our relentless focus on our customers.  We're driven by innovation, always friendly, and foster an inclusive culture where everyone feels like they belong.

When it comes to your career, there are so many reasons to choose Canteen. Hear what some of our associates are saying.

Job Summary



Under general supervision and according to the established policies and procedures, conducts quality assurance audits, space inspections, shop inspections, mechanical space inspections, room and area inspections and department evaluations.


Incumbent is guided by thorough knowledge of computer software system for quality program, word processing, data management, supervision, and basic building system knowledge.



  • Plans, organizes, and controls functions of computerized Quality Assurance programs in maintenance operation.
  • Prepare, set-up system, and maintain computerized Quality Assurance program and schedule all inspections, audits and evaluations as per established matrix.
  • Conduct all inspections, audits, and evaluations as per the established matrix.  Investigate all complaints regarding quality issues.
  • Operates and maintains Cleantelligent software system and all other data, hardware software systems related to the departments operation.
  • Support performance improvement and safety activities.
  • Audit, research, gather data and prepare reports on quality assurance and day-to-day operations.



Performs a variety of duties:

  • Responds to emergencies at the facility as directed.
  • Submits ideas on continuous quality improvement.
  • Takes minutes and participates in committees as required.
  • Must be able to drive a motorized vehicle on a daily basis
  • Performs related and other department duties as required.




  • Associates Degree in an Engineering or Business Field, and 5 years’ of experience in the maintenance field with a demonstrated skill in one trade and a good understanding of other trades through work experience at similar institutions, or;
  • High School Diploma/GED and 10 years’ experience in the maintenance field, with a demonstrated skill in one trade and a significant understanding of other trades acquired through work experience at similar institution/s, and;
  • The ability to read, comprehend and transmit complicated detailed instructions in writing and orally. 
  • Effective written (spelling/grammar) skills, computer proficient (Microsoft Office, specifically proficiency in Excel & Word etc.) Database management, accounting, and knowledge of various office equipment/systems. 

Associates at Canteen are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

Req ID:  911092 


Keywords: Canteen, Charlotte , QUALITY ASSURANCE TECHNICIAN (FULL-TIME), Other , CHARLOTTE, North Carolina

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