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Field Engineer

Company: Insight Global
Location: Charlotte
Posted on: October 14, 2021

Job Description:

An employer is looking for a Field Engineer to work in their Western North Carolina region. This person will be working within the Telecommunications ISP industry and must have strong Cisco experience supporting both network endpoint and core network devices. Responsibilities will include provisioning networks, handling equipment installs and maintenance on customer sites, troubleshooting fiber and using OTDR, fielding customer calls, remotely logging into network devices to troubleshoot issues, etc. This person will spend about 80% of their time in the field with the remaining time spent in the office providing remote network support for both fiber optic networks and VoIP systems. It is important that this person have strong hands on manual routing and switching experience and a strong data background. Lastly, strong communication skills are essential for this role and a CCNA is preferred.

-3+ years' experience with Cisco Network Engineering

-Strong data and fiber optics background

-Experience with the installation, maintenance, and troubleshooting of customer networks and core network devices

-Experience with layer 2 and layer 3 troubleshooting

-Strong experience with manual configurations of routers and switches

-Experience troubleshooting VoIP

-Strong communication skills and experience working onsite with customers

-Experience utilizing OTDR or comparable tool for locating and troubleshooting fiber breakage

Keywords: Insight Global, Charlotte , Field Engineer, Other , Charlotte, North Carolina

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