Territory Performance Manager

Here at Avis Budget Group we're more than just rentals--although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We’re shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantly--power to change the future. Sound your speed? Come join our family. 

The impact you’ll make:

As a Territory Performance Manager, you will be responsible to manage and improve the operational and revenue performance of assigned Local Market Car locations in a given geographic territory. 

What you’ll do:

• Manages and improves the operational and revenue performance of assigned locations.
• Manages and responsible for the store location(s) including employees, staffing, customer service and sales performance.
• Grows the territory by prospecting for new dealers and local business opportunities/customer acquisitions through sales calls.
• Coordinate the process for on-boarding.
• Motivates, coaches and supports operators/dealers to increase inside and outside sales, revenue and profitability. Also, recruits, trains, motivates, coaches, evaluates and counsels dealers to ensure customer service and quality standards are met.
• Operates as a liaison between dealers/operators/dealerships/company management regarding operational, financial and inventory concerns.  Communicates relevant performance and operational news.
• Audits dealer performance through daily, weekly and monthly reports across all appropriate operational, financial and marketing measures. Communicates location performance levels, including all areas of concern, to District Managers and recommends the opening or closing of locations based on evaluations of current store operations and/or market research.
• Coordinates reservation coverage with Inventory Management team.
• Visits locations on a regular basis. Prioritizes location visits based on revenue and overall performance.
• Completes all necessary paperwork, monthly reports, competitive information sheets, contracts, business correspondence itineraries, customer complaints, call reports, expense reports, etc. accurately and timely.
• Perform other duties as assigned.

What we’re looking for:

• Bachelors Degree or equivalent working experience.
• Minimum 2 years’ experience in operations, inventory management, territory management, field maintenance, and/or field operations, sales, marketing, particularly in a transportation related field (years of experience will increase according to territory assignment).
• Must have valid driving license and be willing and able to travel between your assigned locations.

Skills and abilities you should have:

• Demonstrated sales ability
• Ability to manage a multi-site environment
• Strong written and verbal communication skills with the ability to communicate to a wide variety of audiences both internal and external on a wide variety of topics, including communicating all relevant operational and performance data to various dealers/operators, and effectively communicating results to management.
• Ability to influence others to increase performance levels. Training experience is a plus
• Position requires strong time-management, organizational and analytical skills, resourcefulness, motivation, strong business acumen and the ability to self-manage.
• Strong team-building skills and ability to motivate team to continuously improve performance.  Ability to effectively facilitate meetings.
• Proficient Computer skills, Strong Microsoft Word, Excel and Power Point skills.  Prior experience working with operations performance software a plus.

Perks you’ll get:

• Use of a new company vehicle which includes gas, insurance and maintenance
• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
• Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

The fine print: 

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. *Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.