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Regional Technology Manager

Company: Sonic Automotive
Location: Charlotte
Posted on: September 16, 2021

Job Description:

The Regional Technology Manager is an IT Customer Service Representative will work proactively with clients to measure, assess and remediate IT services delivered and supported across the region. This professional is involved in the day-to-day IT operations and support services across all technology disciplines that support the regional group of dealerships. This professional will work with us as we change the reputation on IT Support across the region from a highly reactive to a first-class Proactive IT service organization that is efficient and responsive to the dealerships needs. They are involved in all related store IT activities, infrastructure refinements and other strategic goals and objectives

5 + years of Experience in technology customer support.

Degree in technical or related field of study.

Strong people skills, excellent communicator.

Able to work in fast paced environment.

Understand WAN/LAN basics (MPLS, Internet, basic routing and switching).

Understand VoIP and telephony.

Experience automotive industry a plus.

Experience working in an Incident Management system.

Must have a valid drivers license

Keywords: Sonic Automotive, Charlotte , Regional Technology Manager, Other , Charlotte, North Carolina

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