Junior Salesforce Administrator
Company: Conterra Ultra Broadband, LLC
Location: Charlotte
Posted on: September 16, 2021
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Job Description:
An employer is looking for a Junior Salesforce Administrator to
work in Charlotte, NC. This person will be a key member of the
Applications team, and will work with other internal teams,
including sales, operations, senior leadership, and highly
technical engineering teams. This role will help ensure that the
companys Salesforce organization reflects a solution that is easy
to maintain, adapt, and scale with the organizations continued
expansion. Additionally, the Junior Salesforce Administrator will
assist with configuration, support, maintenance, and improvement of
the CRM platform. A successful candidate will have a strong
foundation in analysis and problem-solving, including the ability
to drill down to the root cause of an issue, and a willingness and
excitement to grow professionally in knowledge and career depth.
Responsibilities will include the following:
-Build and maintain corporate Salesforce instances
-Take part in the building of sales processes for new teams
-Monitor and respond to salesforce service cloud queue
-Administer licensing and permission to salesforce users
-Adjustment and upkeep of page layouts, fields and validation
rules
-Work with multiple departments to identify requirements and
understand the project scope
-Work closely with product, marketing and finance to analyze
metrics supplied by environment
-Have a passion for learning about new software applications
-Be a self-starter, possess excellent communication skills, and be
detail-oriented
-Work well in a collaborative fast-paced environment
-6+ months experience with Salesforce in an Administrative or
Analytical role
-Hands on experience building and maintaining Process Builders and
Flows
-A track record of taking ownership of projects, including
identifying, creating, and driving project direction
-Demonstrated experience in cross-team collaboration: working
effectively with highly technical engineering teams as well as
salespeople, operational teams, and senior leadership
-Strong analytical capabilities, with experience in defining
metrics and using them to drive decision-making
-Creative and analytical thinker with strong problem-solving
skills
-Relational database knowledge
-Strong verbal and written communication skills
-Desire to grow Salesforce knowledge and develop career
Keywords: Conterra Ultra Broadband, LLC, Charlotte , Junior Salesforce Administrator, Other , Charlotte, North Carolina
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