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Junior Salesforce Administrator

Company: Conterra Ultra Broadband, LLC
Location: Charlotte
Posted on: September 16, 2021

Job Description:

An employer is looking for a Junior Salesforce Administrator to work in Charlotte, NC. This person will be a key member of the Applications team, and will work with other internal teams, including sales, operations, senior leadership, and highly technical engineering teams. This role will help ensure that the companys Salesforce organization reflects a solution that is easy to maintain, adapt, and scale with the organizations continued expansion. Additionally, the Junior Salesforce Administrator will assist with configuration, support, maintenance, and improvement of the CRM platform. A successful candidate will have a strong foundation in analysis and problem-solving, including the ability to drill down to the root cause of an issue, and a willingness and excitement to grow professionally in knowledge and career depth. Responsibilities will include the following:

-Build and maintain corporate Salesforce instances

-Take part in the building of sales processes for new teams

-Monitor and respond to salesforce service cloud queue

-Administer licensing and permission to salesforce users

-Adjustment and upkeep of page layouts, fields and validation rules

-Work with multiple departments to identify requirements and understand the project scope

-Work closely with product, marketing and finance to analyze metrics supplied by environment

-Have a passion for learning about new software applications

-Be a self-starter, possess excellent communication skills, and be detail-oriented

-Work well in a collaborative fast-paced environment

-6+ months experience with Salesforce in an Administrative or Analytical role

-Hands on experience building and maintaining Process Builders and Flows

-A track record of taking ownership of projects, including identifying, creating, and driving project direction

-Demonstrated experience in cross-team collaboration: working effectively with highly technical engineering teams as well as salespeople, operational teams, and senior leadership

-Strong analytical capabilities, with experience in defining metrics and using them to drive decision-making

-Creative and analytical thinker with strong problem-solving skills

-Relational database knowledge

-Strong verbal and written communication skills

-Desire to grow Salesforce knowledge and develop career

Keywords: Conterra Ultra Broadband, LLC, Charlotte , Junior Salesforce Administrator, Other , Charlotte, North Carolina

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