Service Desk Technician

Company: Unassigned/Prospective Account
Location: Charlotte
Posted on: September 16, 2021

Job Description:

An employer is seeking a Service Desk Technician to sit in Charlotte, NC. This person will be brought on to troubleshoot and resolve all problems related to individual laptop and desktop computers in a Service Desk environment. They will also maintain ticketing system with updates and configurations, build new laptops and desktop computers in accordance with best practices, and repair and/or reimage existing laptop and desktop computers.

-MCP, A+, ITIL 4, certification is preferred.

-Prior experience with KACE ticket system, Microsoft InTune and SCCM technology is highly preferred.
-3+ years of hands on experience in a helpdesk/service desk technician room

-Experience with Intune

-Experience with SCCM

-Experience with Azure

-Strong Networking experience

Keywords: Unassigned/Prospective Account, Charlotte , Service Desk Technician, Other , Charlotte, North Carolina

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