Massage Therapist
Company: The Ballantyne Hotel Charlotte
Location: Charlotte
Posted on: April 10, 2021
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Job Description:
Job Summary:
Performs massages, body treatments to Ballantyne Spa guests.
Provides professional and courteous service throughout each guest's
visit to ensure a memorable experience that exceeds
expectations.
Primary Responsibilities:
-Administers massage and body treatments to guests according to spa
procedures and within the allotted amount of time.
-Prepares and maintains the supplies and the treatment areas.
-Assists with removal and replenishing of linens daily.
-Maintains knowledge of all treatments and has the ability to
explain treatments to guests.
-Conducts tours of the facility.
-Maintains cleanliness and neatness of the facility to ensure
immaculate conditions at all times.
-Applies imaginative and innovative methods on the job to increase
efficiency and service.
-Applies education in specific areas of expertise, job related
skills and performs a working knowledge of technology.
-Exhibits strong dedication and commitment.
-Takes personal ownership in success of core values and core
strategies.
-Demonstrates the desire to work and put forth extra effort to
accomplish vision and mission of others.
-Ability to perform job in honest, forthright manner, treating
others fairly and with respect.
-Possesses the personal desire to be the best one can be.
-Adapts to new job situations, information, quickly. Handles
multiple assignments and changes.
-Desires to provide 4-Star/Diamond Service to all people at all
times.
-Doing one's job to the best of their ability and doing what is
important to their supervisor.
-Always asks: What I can do to benefit the company
-Provides a professional image at all times through appearance and
dress.
-Follows company policies and procedures.
Note: Other duties as assigned by supervisor or management
Qualifications
Education/ Experience:
-High School Diploma or equivalent required.
-One year experience in body and massage treatments desired or must
show a desire to learn and grow.
-Must attend product knowledge training.
Certification and/or License Requirement: Must possess current
licenses and certification as required by state, county,
city/town.
Skills:
-Must be proficient in all components of massage therapy, e.g.,
anatomy, physiology, etc.
-Must have the ability to work well under pressure without letting
that pressure show to guests.
-Must be patient, a courteous listener, and able to show
empathy.
-Must be tactful in insuring the privacy of each guest.
-Must possess strong interpersonal skills.
-Must have the ability and desire to learn and to stay up-dated in
the massage and body work industries.
-Must possess the skill and knowledge to perform various types of
massages, e.g., Swedish, Deep Tissue, etc.
Working Conditions:
-May be required to work nights.
-Will be required to work weekends and holidays.
-May be asked to work overtime.
Physical/Cognitive Activities:
The major responsibility of this position is to provide services
and treatments to our guests; therefore much of the workday is
spent moving about and on your feet. A certain degree of dexterity
is involved in most of these services, and all can require bending
and flexibility, as well as the ability to lift, carry and push up
to 25 lbs. This is a physically demanding position.
Interaction with guests is key in this position and so requires the
ability to listen as well as communicate effectively.
Organizational Structure:
-Reports to: Treatment Manager and Spa Director and/or MOD
-Subordinates: None
The Ballantyne is an Equal Opportunity Employer. We support and
encourage diversity in the workplace.
We are a drug-free workplace. Pre-employment drug testing is
conducted.
Keywords: The Ballantyne Hotel Charlotte, Charlotte , Massage Therapist, Other , Charlotte, North Carolina
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