Service Porter - Town & Country Ford
Company: Sonic Automotive
Location: Charlotte
Posted on: February 25, 2021
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Job Description:
Job DescriptionThe Service Greeter/Porter is responsible for
moving service customer vehicles to ensure smooth and efficient
traffic flow through the facility and increase customer convenience
and maintaining an orderly service parking area.Duties And
Responsibilities* Greets all customers entering the service area
with a friendly, upbeat professional attitude, answers their
questions, and directs them to the appropriate person or location*
Determines if customers coming into service have an appointment.
Records customer's name, VIN, tag number, mileage, and existing
vehicle damage (walk around)* Controls service traffic flow,
parking and assist with loaner vehicles as needed. Parks vehicles
after they have been written up* Drive safely and reports any lot
damage immediately. Zero lot damage is the goal and the
expectation* Retrieve customer vehicles at cashier for pick-up;
wait at vehicle for customer, thank customers for their business*
Install disposable seat covers, steering wheel covers, floor mats
and I.D. tags in all the vehicles taken in for service* Deliver the
keys and repair order hard copies to the appropriate Service
Advisor immediately after parking a vehicle in the service parking
lot* Maintains a clean and safe service drive area, free of trash,
water, leaves and dirt.* Drives vehicles to and from service lane,
service stalls, and parking lot as needed.* Makes key tags for
vehicles* Maintains a professional appearance* Performs other
duties as assigned* Must follow all company safety policies and
procedures, and immediately report any and all accidents to a
manager or supervisor.Qualifications* To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily.* The requirements listed are representative of
the knowledge, skill, and/or ability required.* Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.* All applicants must be
authorized to work in the USA* All applicants must perform duties
and responsibilities in a safe manner* All applicants must be able
to demonstrate ability to pass pre-employment testing to include
background checks, MVR, drug test, credit report, and valid driver
licenseAdditional Information* It's time to make the most important
move of your career. From our cooperative, team-based approach, to
our more than 1,000 internal advancements each year, it's easy to
see the difference. When you join our organization, you'll enjoy
comprehensive training, competitive compensation, and unparalleled
benefits. Simply put, you'll experience the best that a career in
the automotive industry has to offer.Company DescriptionAt Town &
Country Ford, a Sonic Automotive family dealership, you'll find the
opportunities, resources, and support you need to grow and develop
professionally. Our 100+ dealerships are concerned with more than
moving inventory; they're committed to your success and invested in
your future. So read on, and consider a rewarding career with Sonic
Automotive, Inc.
Keywords: Sonic Automotive, Charlotte , Service Porter - Town & Country Ford, Other , Charlotte, North Carolina
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