Remote Work-From-Home Independent Contractor - Call Center Representative
Company: Liveops
Location: Charlotte
Posted on: January 14, 2021
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Job Description:
We got what you want, you got what we need Goodbye long
commutes, rigid schedules, and busybody managers. Hello, Liveops.
Our well-known clients are seeking Independent Contractors to
provide virtual services to their customers across a variety of
industries including Retail, Healthcare, Licensed Insurance,
Non-Licensed Insurance and Tax Support. As an Independent
Contractor, you have flexibility to choose when and where to
provide services. Login and provide services when it works for you
as you are your own self-employed boss Liveops ranked 4 in
FlexJob---s 2020 Top 100 Companies with Remote Jobs Opportunity
Details As an Independent Contractor, you are self-employed and
can: Work from home or any quiet place. Set your own schedule to
work around your life. Enjoy the freedom and flexibility of being
your own boss. Our Clients look for Independent Contractors who are
comfortable: Conducting inbound and outbound customer service calls
with customers. Creatively problem solving. Quickly assessing
customer needs and providing sound solutions. Providing a
high-level of customer service. Documenting details of all calls
and customer interactions. Managing through multiple systems,
programs, and screens simultaneously. Successful Independent
Contractors will have the following skills: Experience handling
inbound and outbound calls Minimum 1 year of customer service
experience Computer skills including navigating multiple tabs,
windows and systems Basic typing skills Strong customer service and
written skills Comfortable empathizing and remaining patient with
difficult callers Earning Potential: As a business provider of call
center services, you will submit invoices and receive payment for
completed services. Programs have varying pay structures, but most
programs pay for time spent talking on the phone and assisting
callers. Independent Contractors may also receive performance-based
pay or other incentives. As a self-employed 1099 Independent
Contractor providing virtual call center services to Liveops and
it's clients, you will be responsible for your own tax obligations.
Actual earnings may vary depending on opportunity, call type, call
volume, and other factors. Independent Contractors are responsible
for expenses and control their own profit and loss. Want to Learn
More? Hear from Liveops Independent Contractors on the benefits of
being your own boss, tips for success, and how being an Independent
Contractor with Liveops provides the flexibility and balance to
achieve your personal and professional goals. echnology and
Certification Requirements Application and Certification Process:
To become an Independent Contractor the following are required:
Complete an application to Join Liveops Nation, which includes
passing a background/credit check The background/credit check
requires a $45 processing fee paid directly to our vendor View our
background and credit check requirements here:[--
https://join.liveops.com/work-from-home/faqs](https://join.liveops.com/work-from-home/faqs)
Sign an Independent Contractor Agreement Complete a W9 form
Opportunities that you choose may have additional requirements,
including certification specific to a program We have a variety of
programs starting every week Program Metrics Requirements: These
programs may require Independent Contractors who choose to
participate in these opportunities to provide services above posted
minimum standards to maintain eligibility. Availability:
Independent Contractors choose their own schedule by
self-scheduling in 30-minute blocks. As an Independent Contractor
you get to dictate when and how often you commit to servicing our
clients; the more you service, the higher your earning potential
Client's call availability will vary and is subject to change,
however generally calls are available daily from 8am to 8pm EST.
Several clients also offer 24/7 call availability. Technology
Needed for Success: Please review the Liveops basic technology
requirements by clicking the following link:
[https://join.liveops.com/work-from-home/office-requirements](https://join.liveops.com/work-from-home/office-requirements)
Please note, several clients will require additional security
measures and technology equipment In addition, several clients will
not route calls through a landline and will route calls through a
USB headset Additional information regarding this will be provided
once qualified for a program What---s Next? Submit your application
today Once qualified, a member of our team will reach out with next
steps Get ready to join Liveops Nation Liveops is currently
accepting applications in the following states: AL, AR, AZ, DC, DE,
FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND,
NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY Apply Now
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Keywords: Liveops, Charlotte , Remote Work-From-Home Independent Contractor - Call Center Representative, Other , Charlotte, North Carolina
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