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C/W-Telecom Engineer I - IT

Company: Pyramid Consulting, Inc
Location: Charlotte
Posted on: January 13, 2021

Job Description:

Immediate need for a talented Telecom Engineer with experience in the Utility Industry. This is a 10+ Months Contract opportunity with long-term potential and is located in Charlotte, NC. Please review the job description below,Job ID: 21-00273Key Responsibilities:* The candidate must have experience with Cisco data equipment as well as fiber optic transport equipment.* Must have excellent troubleshooting skills.* Must be proficient in resolving fiber cuts and large transport and data network equipment related outages. * This role is responsible for the monitoring and troubleshooting of multiple transport, data, voice, wireless and environmental systems and reacting to alarms and internal and external calls.* The analyst will work closely with teammates on various activities including determining resources necessary to perform the work and resolving telecom outages.* Employees use procedures and troubleshooting methods to solve telecom infrastructure problems affecting customers. * Test and troubleshoot all telecom infrastructure related issues and outages * Monitors, reports and resolves data network issues for world wide data network * Monitors, reports and resolves problems for transport network * Identifies failing components and resolves remotely * Monitors and responds to all applicable alarms and acts as a central communications center for all telecom issues * Coordinates field service technicians or vendor to respond to and restore services Key Requirements and Technology Experience: * Bachelor's degree or 5 years' experience is required * Requires rotating (24/7) shift coverage is required * Senior level troubleshooting skills and telecom infrastructure knowledge * Hands-on experience with Cisco enterprise networking products - Required * CCNA or CCNP - preferred * Monitoring various tools (BMC Event Manager, Solarwinds) for network alarms * Experience with Remedy ticketing system a plus * Understanding of a broad variety of telecommunications technologies o fiber optic transport o data network o microwave networks o trunking radio systems o paging systems.Our client is a leading Utility Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. #cha

Keywords: Pyramid Consulting, Inc, Charlotte , C/W-Telecom Engineer I - IT, Other , Charlotte, North Carolina

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