JIRA Production Support - Charlotte - BACJP00172503

Company: Randstad Corporate Services
Location: Charlotte
Posted on: November 23, 2020

Job Description:

job summary JIRA Administrator to install, do upgrades and patches, enhancements and most importantly performance tuning on the JIRA platform. Provide Level 3 Production Support for JIRA and Confluence, including performance tuning and scaling. Createmaintain Confluence spaces and permission schemes, and JIRA projects, workflows, screen schemes, custom fields, permission schemes and notification schemes. location Charlotte, North Carolina job type Contract salary 55.00 - 60.55 per hour work hours 8am to 5pm education No Degree Required responsibilities Provide Level 3 Production Support for JIRA and Confluence, including performance tuning and scaling. ? Createmaintain Confluence spaces and permission schemes, and JIRA projects, workflows, screen schemes, custom fields, permission schemes and notification schemes. ? Implement integrations between JIRA, Confluence and other SDLC applications. ? Perform instance, project and database migrations. ? Analyze, test, and install application upgrades. ? Create and maintain detailed technical and user documentation. ? Interact with vendors for support and troubleshooting. ? Schedule and coordinate application and server maintenance. ? Identify and implement process automation and optimizations. ? Evaluate new applications that need to be on boarded. Required Skills 3 years hands-on experience working with JIRA and Confluence as an Administrator. ? SR experience creatingmaintaining JIRA projects, workflows, screen schemes, permission schemes and notification schemes. ? Experience creatingmaintaining Confluence spaces, features and permission schemes. ? Experience integrating JIRA with other applications such as Subversion, TFS and BitBucket. ? Experience performing JIRAConfluence migrations and upgrades. ? Experience working with SQL databases and writing SQL queries. ? Team player, with good interpersonal skills. Ability to effectively communicate and share knowledge with contacts at all levels. Skilled in developing collaborative relationships. ? Skillful in handling a high volume of support requests while also managing various other projects running in parallel. ? Excellent decision-making, critical thinking and problem-solving skills. Detail-oriented. ? Project Management skills preferred. ? Knowledge of Agile and continuous integration practices preferred. ? Experience in the use, administration and integration of SDLC applications on both Linux and Windows platforms, such as test applications, various ticketing systems, requirements management systems, and software development applications. ? Fundamental knowledge of Unix and Linux commands. ? Fundamental knowledge of IIS Web servers 7.58.0, Apache and web-based server technology. ? Fundamental knowledge of windows servers and Redhat base servers, clustering, virtual and cloud hosted environments. ? Ability to appropriately implement policies and procedures. ? Ability and willingness to work a flexible schedule as needed including weekends and evenings. The essential functions of this role include working weekends qualifications Experience level Experienced Minimum 4 years of experience Education No Degree Required skills JIRA Systems Analysis PRODUCTION SUPPORT APPLICATION SUPPORT Enterprise Application Support Technical Support Confluence (2 years of experience is preferred) Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Keywords: Randstad Corporate Services, Charlotte , JIRA Production Support - Charlotte - BACJP00172503, Other , Charlotte, North Carolina