Account Representative - Fabrication - Charlotte
Company: Joseph T. Ryerson & Son, Inc
Posted on: November 21, 2020
At Joseph T. Ryerson & Son, Inc., we have been around for over 175
years and it s not just because of the high-quality product we
provide or the future that we plan and prepare for, but because of
the dedicated, ambitious and hard-working individuals who drive
outstanding customer service on a consistent, day-to-day basis.
This is a major reason why Ryerson is experiencing both domestic
and international growth on a grand scale within the metals
We are looking for a team player, go-getter, enthusiastic
communicator, thoughtful listener and someone with a desire to grow
and succeed on our Customer Experience Team (Fabrication) in
Charlotte, NC as an Account Representative.
The Account Representative in this role will have experience
reading and interpreting blueprints for parts and assemblies. In
addition, candidate will quote customer's parts and assemblies by
figuring up material, labor and freight costs.
Essential Duties and Responsibilities:
Processes customer orders, makes sales calls and works to establish
relationships with customers.
Build territory/account approach and monitor resources.
Works with different departments to execute account development
Works within established procedures with a moderate degree of
Identifies problems and all relevant issues in straightforward
situations, assesses each using standard procedures and makes sound
Prioritizes concurrent customer's demands and provides satisfactory
service to all.
Balances concurrent requests for assistance from internal and
external customers for customer service issues.
Tasks must be completed with speed and accuracy.
Other duties as assigned by leadership
Bachelor s degree preferred
Prior fabrication sales or industry experience is preferred
Experience using CAD-related drawing programs is required
Ability to read and interpret blueprints is required
Excellent professional written, verbal and interpersonal
communication skills required
Proficiency within Microsoft applications (Outlook, Excel, Word)
Ability to multi-task and prioritize in a rapidly changing
Positive attitude, competitive, goal-oriented, driven with a
passion to excel
Flexible and solutions-oriented
High degree of business ethics
We are an Equal Opportunity Employer and do not discriminate
against any employee or applicant for employment because of race,
color, sex, age, national origin, religion, sexual orientation,
gender identity, status as a veteran, and basis of disability or
any other federal, state or local protected class.
Keywords: Joseph T. Ryerson & Son, Inc, Charlotte , Account Representative - Fabrication - Charlotte, Other , Charlotte, North Carolina
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