Avaya Support Engineer_100% Remote_Looking for someone from Charlotte NA or nearby
Company: Newt Global
Location: Charlotte
Posted on: November 21, 2020
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Job Description:
Responsible for providing remote post-sales support of hardware
systems, sub-systems, andor applications for customers or field
personnel utilizing telephone and remote diagnostic capabilities.
Supports end-user installations, configurations, upgrades, and
migrations through problem isolation, verification, resolution, and
documentation. May include occasional on-site support. This is a
post-sales remote support position. Goals and objectives are
assigned by an immediate supervisor. Work performed depends on
others for instruction, guidance, and direction. Deals with a
routine to moderately complex problems or issues. For this specific
position, we would need a technical resource with a solid
foundation in UC product support, ideally with experience on the
other main Avaya platforms that exist within the BANA environment
ndash so CM, AES, CMS, SMGR, etcSDL2017
Keywords: Newt Global, Charlotte , Avaya Support Engineer_100% Remote_Looking for someone from Charlotte NA or nearby, Other , Charlotte, North Carolina
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