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Avaya Support Engineer_100% Remote_Looking for someone from Charlotte NA or nearby

Company: Newt Global
Location: Charlotte
Posted on: November 21, 2020

Job Description:

Responsible for providing remote post-sales support of hardware systems, sub-systems, andor applications for customers or field personnel utilizing telephone and remote diagnostic capabilities. Supports end-user installations, configurations, upgrades, and migrations through problem isolation, verification, resolution, and documentation. May include occasional on-site support. This is a post-sales remote support position. Goals and objectives are assigned by an immediate supervisor. Work performed depends on others for instruction, guidance, and direction. Deals with a routine to moderately complex problems or issues. For this specific position, we would need a technical resource with a solid foundation in UC product support, ideally with experience on the other main Avaya platforms that exist within the BANA environment ndash so CM, AES, CMS, SMGR, etcSDL2017

Keywords: Newt Global, Charlotte , Avaya Support Engineer_100% Remote_Looking for someone from Charlotte NA or nearby, Other , Charlotte, North Carolina

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