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Furniture Quality and Recovery Leader

Company: Inter IKEA Systems B.V.
Location: Charlotte
Posted on: September 17, 2020

Job Description:

8300 Ikea Boulevard

Charlotte, NC 28262

US

Furniture Quality and Recovery Leader

US - NC - Charlotte WHY WE WILL LOVE YOU • 3 years leadership experience

• Associate’s Degree preferred

WHAT YOU'LL BE DOING DAY TO DAY • Contributes to preventing unnecessary costs related to our products and improving the customer’s quality perception

• Works with quality claims as they are received

• Oversees the overall building and maintenance routines for all furniture in the store

• Decides when and how to recover products, while considering the sustainability impact

• Partners with all coworkers to ensure everyone understands and contributes to the recovery process by focusing on prevention, revenue, sustainability, and quality

• Works with the returns department to confirm items as they are returned and determine the best method to uphold the overall quality of the product

• Identifies and develops potential growth and improvements for efficient ways of working through cooperation within the store

TOGETHER AS A TEAM In our team we make a virtue to cut waste and keep the quality while saving time and money. You could say that we increase operational excellence without sacrificing what IKEA customers want: a wide range of well-designed, functional home furnishing products at low prices. It’s a collaborative process of continuous improvement and an ongoing challenge to make the most of every single thing.

Discover roles in our distribution and customer service centers, new digital hub, retail stores and more.

Protecting the health and livelihoods of co-workers, suppliers, customers and communities impacted by COVID-19 is our top priority.

Learn how we are responding globally and in the US .

IKEA-US is an equal opportunity employer. IKEA-US does not discriminate in recruitment, hiring or terms or conditions of employment on the basis of race, ethnicity, ancestry or place of birth, color, creed, religion, sex, including sexual harassment, transgender status, pregnancy, childbirth and other pregnancy-related conditions, marital status (including familial status), domestic partnership or civil union status, age, national origin, disability, veteran status, military duty or status, medical condition as defined by applicable state law, genetic information, sexual orientation, gender identity or expression, or any other classification protected by federal, state or local laws and ordinances. IKEA-US also provides reasonable accommodations to individuals with disabilities to assist in the hiring process and to qualified individuals with disabilities, as required by federal, state or local law. IKEA-US is committed to reasonable accommodation of individuals' religious beliefs and practices and reasonable accommodation of individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact us at IKEArecruiting@ikea.com

Keywords: Inter IKEA Systems B.V., Charlotte , Furniture Quality and Recovery Leader, Other , Charlotte, North Carolina

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