JELD-WEN (NYSE:JELD), founded in 1960, is one of the world's
largest door and window manufacturers, with more than 22,000
employees operating in 24 countries globally. Headquartered in
Charlotte, North Carolina, JELD-WEN designs, produces and
distributes an extensive range of interior and exterior doors,
wood, vinyl and aluminium windows and related products for use in
the new construction and repair and remodelling of residential
homes and non-residential buildings.
Our products and services afford us the opportunity to enter
peoples' workplaces, homes and daily lives. With this privilege
comes great responsibility to ensure that the products we deliver
are reliable and enrich the places and lives that they touch. We
bring beauty and security to the spaces that touch our lives.
We act with integrity, invest in people, inspire through
innovation, deliver on our promises and improve every day. We are
seeking talented individuals who share this purpose and values and
want to excel in their field of expertise. We offer excellent
benefits, a collaborative environment in which to apply your talent
and a dynamic and growing company, with exceptional career
The Sr. Director, Project/Program Mgmt. is responsible for
establishing and leading the Project Management Office and Practice
for JELD-WEN's ERP Business Transformation Program. This role is
critical in managing and leading the successful delivery of a
complex, multi-million-dollar ERP Transformation Program based on
SAP S/4HANA technology. The Global PMO Director will be responsible
to manage and control scope, secure resources and assess design and
delivery issues in collaboration with the business stakeholders, IT
legacy teams and 3rd party service providers.
The position will provide project reporting to the JELD-WEN
leadership team and Steering Committee. The role will also drive
cross-team coordination within the business and technical functions
and will anticipate and prepare for major cross-team integration
points. The Sr. Director, Global PMO has overall responsibility for
the successful completion and delivery of the ERP project by
developing a robust governance methodology and approach. The
position has overall performance responsibility for managing scope,
cost, schedule, and contractual deliverables, which includes
applying techniques for planning, solution architecture, tracking,
change control, and risk management. He or she oversees project
teams, work streams, quality management, financial management, in
accordance with agreed to standards and guidelines. The candidate
will report to the VP, Business Transformation leader who has
overall accountability for developing program data, architecture,
integrated design, and ERP project delivery.
This will include the hands-on management of ERP projects to
include generation of statements of work, project schedules and
budgets. Must possess a solid understanding of methodologies and
have successfully managed several large-scale ($50m+) multi-year
ERP projects with overall responsibility for delivery in a
manufacturing environment. They must also have a functional
knowledge of business in a complex ERP environment (finance,
manufacturing, logistics, etc.).
The Director, Global PMO will be expected to package
project-based initiatives formally for presentations to steering
committees to obtain funding and approvals. In addition, they will
manage directly or indirectly small and large project teams of
functional and technical resources, solution architects, data
management/conversion teams, functional business liaisons, and
other project resources, and must be able to develop standard work
and manage quality, cost and schedule in a high pressure
Develop strong relationships with senior business leaders and
Global IT leadership team.
Promote a "business/customer-first" mentality at all levels of
the IT organization.
Establish, develop, deploy and continuously improve the JW PM
Methodology for ERP globally: accountable for formalizing
processes, tools, templates, and a matrixed organization to promote
and accomplish a deliver on promise (scope, cost, schedule,
resources, communication, change management, training,
Leverage existing project management processes (i.e. Gate
Work closely with JEM (JELD-WEN Excellence Model) team in the
development of standard work for processes and system
Lead/support development and implementation of company's data
and integration strategy.
Develop overall global program roadmap based on business
priorities and value leveraging existing legacy
systems/data/process where appropriate as part of the long-term
Review/adjust roadmap as needed with a formal review each annual
Establish a secure and compliant IT environment including, but
not limited to supporting the corporate IT security strategy &
initiatives, IT general controls and other audit and/or compliance
related activities. Ensuring the integrity, confidentiality, and
availability of relevant data.
Create global design standards and guidelines to ensure a cost
efficient, stable, and scalable solution
Create and provide oversight on applicable ERP and ERP related
projects, this includes development of project deliverables,
budgets, schedules, etc.
Prepare, review program actuals/forecast and variance analysis
on a monthly basis
Develop standards for functional and technical specifications,
testing, release management and change control.
Develop and implement documentation standards and change control
Establish metrics for managing program effectiveness and for
measuring the impact of program on the business.
Lead/support infrastructure architecture and instance strategy
for business transformation program.
Serve as the customer liaison ensuring proper communications,
coordination of activities, scope management, change control,
issues management, risk management, deliverable quality assurance
and milestone achievement.
Develop post go-live hyper-care support model with performance
baselines and stabilization metrics/targets.
Develop process to transition services to on-going support.
Interact with the management team and user base to ensure proper
alignment of business goals with ERP initiatives.
Provide experience and expertise in gathering business
requirements and conducting business process analysis and
Facilitate customer meetings to ensure ERP/business
Attract, develop, and retain high performing Project Managers to
support the necessary workstreams within the program.
Bachelor's degree in technology or related field.
Minimum 15 years in Information Technology, ERP, and Project
Minimum 10 years' experience in a manufacturing environment.
Minimum 10 years Project management experience using structured
Minimum 10 years ERP implementation experience (SAP S/4HANA
preferred) and leading the following types of projects: Software
development, product evaluations/selection, ERP implementations,
packaged software installs and upgrades and infrastructure/platform
Knowledge of a range of vendor technology solutions; able to
select and integrate the most appropriate technologies to support
the business, including but not limited to emerging
Extensive knowledge of and experience with business relationship
management, change management and global transformation
Build strong technology vendor partnerships, and the ability to
manage multiple vendor relationships to ensure the best performance
and financial return, including SaaS, cloud-based, and outsourced
Proficient with Microsoft Office and project management
Experience designing and managing an effective IT governance
framework across the spectrum of IT service delivery.
Strong working knowledge in financial management and capital
Strong oral and written communication skills with excellent
Worked with remote \ distributed global project teams
Proven project planning skills (organizational and time
High level of interpersonal skills - has ability to manage
Has demonstrated the ability to work with, lead, motivate and
develop a team
Knowledge of a formal project management, application
development, process analysis methodologies and supporting
processes i.e. change control process
Excellent knowledge of development methodologies, current
technology, and products
Past exposure and involvement in Project Management Office (PMO)
Large IT leadership experience (60+ people)
JELD-WEN is an Equal Employment Opportunity employer and does
not discriminate against any applicant for employment or employee
on the basis of race, color, religious creed, gender, age, marital
status, sexual orientation, gender identity, national origin,
disability, veteran status or any other classification protected by
applicable discrimination laws.
Unless explicitly requested or approached by JELD-WEN, the
company will not accept unsolicited resumes from headhunters,
recruitment agencies, or fee-based recruitment services