First Line Operations Risk, Director (BURM)

Company: MUFG Union Bank
Location: Charlotte
Posted on: September 15, 2020

Job Description:

MUFG is committed to the safety and well-being of our colleagues, clients, candidates, and the community as we manage the current COVID-19 pandemic. During this time, as we continue to recruit and hire exceptional talent to join our team, we are taking the necessary precautions to limit in-person contact, aligned with Federal, State, and local health recommendations and requirements. All interviews are being conducted remotely via Skype, FaceTime, or phone. Additionally, we have implemented remote on-boarding for new colleagues, as appropriate.

Thank you for your interest in exploring career opportunities with MUFG.

First Line Operations Risk, Director (BURM) Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

As part of an effective risk and control framework, Operations and Technology for the Americas (OTA) Risk and Control has an Operations Business Unit Risk Manager to drive a variety of work across consumer banking and lending or commercial lending and capital markets related initiatives and governance processes. This role is responsible for implementing and monitoring enhancements and impacts to the operations control environment to manage operational risk under the leadership of the Business Unit Risk Control Officer (BURCO) First Line Risk Executive.

Major Responsibilities:

Examine trends, develop insights, and collaborate on solutions to sustain and strengthen the control environment

Review current capacity, capability and target operating model

Implement industry standard controls and associated procedures for across risk verticals such as, but not limited to fraud, financial crimes, operational risk, business continuity, third party, and change.

Drive various control-related projects and initiatives focused on process enhancements, control assessment and deep dives with various functional and business partners. Includes an ability to independently lead a team of Control Officers to drive work, project manage and pragmatically solve problems

Drive production of reporting and messaging of emerging risk topics to Management Team and other Firm-wide forums

Oversee the execution of front line controls self-assurance and risk assessment activities (adhoc controls review, TPRM, RCSA) and support independent risk and audit activities as needed.

Consult on controls design and efficiency to Operations partners in support of their commitments to align with all applicable laws, regulations, and internal MUFG policies and procedures.

Drive risk culture, specifically influence self-identification and disclosure of control self-assurance gaps.

Ensure gaps are addressed via remediation plans that adhere to issues management mandates; timely issue and corrective action submission, accurate root cause identification, corrective action monitoring, on time closure, no failed validations, and no repeat issue.

Ensure operational practices follow relevant risk standards and policies to maintain an effective control environment

Provide control related subject matter expertise for relevant projects driven inside and outside of the OTA organization

Facilitate interaction and strong connectivity related to emerging topics, ongoing communication, and meetings with an objective of keeping the team well connected

Maintain strong engagement across multiple stakeholders and collaborate with key senior business partners and stay abreast on risk and control agendas

Work across functional organizations to identify synergies

Participate on various governance committees to assess and respond to emerging risks and participate in ad-hoc working groups to resolve new areas of risk

Responsible for ensuring that the resources dedicated to risk management within their area of responsibility are qualified to effectively carry out the required functions

Establish, enhance, and actively monitor Key Risk Metrics. Develop root cause and remediation plans to resolve negative trends or failures.

Manage and oversee activities performed by the Business Unit Risk Managers (BURM) and Control Officers to provide a holistic view to senior leadership and ensure the team effectively executes required functions

Actively participate in building a strong risk culture and risk mind-set

10+ years of experience designing, implementing and assessing bank operations processes, including Consumer, Wholesale, Payment Operations, Trade Services, Capital Markets, etc.

Experience building or enhancing risk and control frameworks.

Experience interacting with regulators on examinations and issues remediation.

Experience interacting with Second and Third Line of Defense teams on issues life cycle, examinations, and emerging trend identification.

Experience presenting balanced risk perspectives and interacting with senior risk and control governance committees.

Strong written and verbal communication skills to articulate findings clearly and effectively.

Experience with managing resources (people, tools and/or budget) effectively to execute required functions.

Strong leadership, people management and influencing skills

Ability to constructively work both independently and in collaborative environments involving all levels of management and employees

Ability to successfully delivery results in a highly matrixed environment

Knowledge of the transaction cycle of several financial service products

Ability to manage multiple priorities concurrently, prioritize and efficiently complete responsibilities while maintaining the highest quality

Preferable to have Six Sigma or other process improvement framework experience

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

We are committed to ensuring that our online application process provides an equal employment opportunity to all applicants, including individuals with disabilities. If you are an applicant with a disability, or are assisting an applicant with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-866-275-4717 or email us at AskHR@us.mufg.jp . Include your contact information and specific details about your requested accommodation.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

Keywords: MUFG Union Bank, Charlotte , First Line Operations Risk, Director (BURM), Other , Charlotte, North Carolina