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Help Desk/Desktop Support

Company: Robert Half
Location: Charlotte
Posted on: September 13, 2020

Job Description:

Description Provide managed service support clients in the Charlotte area. Proactively anticipate, pre-empt, diagnose, and solve hardware, network, and software problems utilizing RMM technology. Effectively execute service offerings and communicate their value to clients. Assume responsibility for on time and efficient service. Following documented processes for completing tasks. Develop and maintain knowledge of customer's specific business environment. Perform major technology platform migrations (Exchange, Active Directory, Windows and others) Requirements Bachelor's Degree in computer science or commensurate work experience. A, Network, CCNA, or similar IT certification. 5 years IT experience. Strong knowledge of TCPIP and networking fundamentals. Broad knowledge of Windows Server, Active Directory, Exchange, and RDS (Remote Desktop Services). Broad knowledge of Windows Desktop OS Microsoft Office Suites. Strong knowledge of SSL and cryptography protocols as they relate to Microsoft environments. Experience in an MSP environment. Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Charlotte , Help Desk/Desktop Support, Other , Charlotte, North Carolina

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