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Employee Experience Manager

Company: Better.com
Location: Charlotte
Posted on: September 13, 2020

Job Description:

Better.com is growing and we’re looking for an Employee Experience Manager to join our People team. If you’re looking to make an impact alongside a collaborative team that’s transforming the homeownership industry, check us out.

Our Employee Experience Managers work to build, iterate and execute on our people management processes, aligned with curating an environment where our people have the tools and resources they need to add value.

What you’ll do as an Employee Experience Manager:

Employee interactions

Consistent check-in points (45, 90, 6 months, 1 year, exit, etc)

Pulse checks with ICs, Manager, Leaders

Providing leaders regular updates on how their team is doing

Provide Employee Relations support, thought partnership, and coaching for employees and management

Deployment of programs (examples below)

Onboarding success and integration

Working with leaders to identify high potential employees

Fostering a real-time and continuous feedback environment

Holding leaders and managers accountable to managing performance

Executing promotions and internal transfers

What the ideal candidate looks like:

We are looking for someone who puts people first, working in the best interest of both our employees and the company. This person should have a strong understanding of people guidelines and can navigate situations thoughtfully and effectively.

5+ years experience in an Employee Relations, People Partner or equivalent role

Demonstrated experience providing solid judgment and experience assisting risk relative to the business

Excellent written/verbal communication and creative problem solving skills

Demonstrates empathy and experience driving inclusive results in their work

Energized by a constantly changing environment

Integrity and strong emotional intelligence. Leads with empathy and intuition.

Ability to cultivate relationships and build rapport quickly across teams

Experience using data to identify insights that drive action

The team Through the combined efforts of talent acquisition, employee experience, employee development, people strategy and people systems, the People team works to create and foster a positive and productive employee experience. We take ownership of everything from the smallest details - like keeping the right snacks in stock - to the largest projects, such as structuring performance management, to make sure that every member of the team feels supported, positively challenged, and able to thrive at Better. We have fun, love what we do, and care deeply about building a Better workplace.

What are your total annual compensation expectations?

At Better, we are committed to diversity and inclusion and creating an environment of growth for all of our employees. We recognize the unquestionable value of building a truly diverse workforce and the power of diverse perspectives necessary to achieve our mission of accessible homeownership. This is why we are committed to utilizing actionable data to inform our strategies to make sure we attract, retain and develop talent from all backgrounds, including underrepresented minorities.

Below is a set of voluntary demographic questions. If you choose to complete this form, the responses will be used, in an anonymized and aggregated manner only , to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision or thereafter, and your choice and your response will not otherwise subject you to any adverse treatment.

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Veteran status

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U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Better.com are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Gender Please select Are you Hispanic/Latino? Please select Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Please select Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

Autism

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Epilepsy

Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome

Intellectual disability

Missing limbs or partially missing limbs

Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)

Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Disability Status Please select 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Better.com, Charlotte , Employee Experience Manager, Other , Charlotte, North Carolina

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