Dir Human Resources
Company: UNC Charlotte Marriott Hotel and Conference Center
Posted on: September 13, 2020
UNC Charlotte Marriott Hotel and Conference Center. -.
Charlotte, NC. Job Overview. The purpose of this role is to
identify, ensure alignment and implement a talent management plan
that addresses both the strategic and operational needs of the
business. The People Resource Director (PRD) leads and manages all
aspects of People Resource (PR) supporting activities for the
property while balancing, supporting and addressing challenges and
opportunities. The PRD acts as the strategic advisor to the
Executive Committee on all people related matters and reports
directly to the General Manager with direction from the Divisional
Director of People Resources.. Responsibilities. Talent Management.
Plan, develop, coordinate and direct the People Resource function
at the property to retain, develop and motivate associates in an
effective manner in accordance with policies and procedures and
federal, state, and local laws and regulations while limiting
liabilities and promoting a safe, fair, positive work environment..
Plan and manage the recruitment, interviewing, hiring and
orientation processes to maintain staffing levels with qualified
individuals while complying with SOPs, federal, state and local
laws and regulations.. Oversee adherence to performance management
including monitoring performance evaluations to make certain they
are completed and submitted on a timely basis. Facilitate
development and monitoring of associate performance improvement
plans.. Training. Assess needs, plan, implement and coordinate
management, hourly and supervisory training programs including
company core training and brand required training programs to
develop quality managers and associate and limit hotel liability..
Associate Relations. Counsel and train managers on associate
relations issues, resolve associate grievances, conduct management
exit interviews and examine all exit interviews for trends..
Implement various associate relations programs to maintain a
pro-associate environment that ultimately limits turnover and
facilitates high associate engagement and limits turnover..
Formulate budgets for associate relations, associate training and
recruitment advertising as well as wages and benefits for human
resource staff for the budgeted time frame.. Manage expenses for
people resource related areas and execute financial management when
required.. Supervise People Resource operations in the hotel to
develop, empower, coach and counsel, conduct performance and salary
reviews, resolve problems, provide open communication, discipline
and terminate as appropriate.. Ensure all associate relations
activities are administered consistently and in a timely manner..
Strategic Management. Responsible for the short and long term
planning and the daily operations of the People Resources
department.. Develops and recommends the hotel's People Resource
objectives.. Participates in total management as a member of the
Hotel Executive Committee.. Positions the property as the
"preferred employer" in the area.. Notifies the General Manager
and/or Divisional Director of People Resources of any potential
liability and proposes proper course of action to prevent the hotel
from incurring any such liability.. Total Rewards. Survey,
recommend, implement and manage an hourly wage program and
administer the management salary program within the corporate
policies and procedures and maintain compliance with federal, state
and local laws and regulations.. Survey, implement, communicate and
administer the benefit program in compliance with corporate
procedures to aid and retain associates. Propose enhancements to
the proper authority for approval before implementation..
Risk/Safety/Security. Ensure accident/loss prevention and security
policies are followed.. Align safety standards with corporate SOPs
and set appropriate property specific standards.. Compliance.
Ensure compliance with corporate SOPs and procedures along with
state, federal and local laws and regulations as they pertain to
every facet of people Resources/Associate related functions..
Ensure compliance with brand standards.. Ensure proper maintenance
of associate records, files and human resources office systems.
Manage the compilation and analyze various corporate reports and
property reports to provide management with accurate information
and comply with corporate policies and procedures as well as
government laws and regulations.. If applicable ensure complete
compliance with all negotiated union contract terms and reporting
requirements. Qualifications. Education/Formal Training. Four-year
college degree or equivalent experience/education preferred..
Experience. Four to five years of employment in human resources or
related field.. Proven successful implementation of people resource
process.. Union experiences a plus.. Knowledge/Skills. Superior
communication skills.. Manage ideas and decision-making with
creativity and innovation.. Proven ability to negotiate, convince,
sell and influence professionals and/or guests.. Bi-lingual fluency
preferred.. Must be hospitality oriented.. Must possess ability to
work under pressure.. Strong skill at completing multiple tasks
simultaneously.. Ability to work both strategically and tactically
in a fast-paced high energy environment.. Excellent hearing
required to discern/resolve employee complaints, issues and
participation in meetings for feedback.. Excellent vision required
-100% in review preparation of all documentation -applications,
write-ups, reviews.. Excellent speech communication skills required
for communicating benefits policy, provide testimony training..
Excellent comprehension and literacy required for review and
preparation of all documentation.. Physical Demands. The physical
demands described here are representative of those that must be met
by an associate to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions..
Lifting/pushing/pulling/carrying -approximately 5%.
Bending/kneeling -to get files -5% annually.. Mobility -40% of 10
hour day is spent around the hotel. Continuous standing -during
training and lobby lizard duty.. No climbing required. Driving
-occasionally to attend hearings and recruitment activities..
Environment. Get job updates from UNC Charlotte Marriott Hotel and
Conference Center. Thousands of employers search for candidates on
Let employers find you
Keywords: UNC Charlotte Marriott Hotel and Conference Center, Charlotte , Dir Human Resources, Other , Charlotte, North Carolina
Didn't find what you're looking for? Search again!